Supervised Access Program (SAP) Worker

Position: Supervised Access Program Worker                                                                     Hourly Rate: $23.82 – $29.37

Reports to: Manager, Community Services & Strategic Initiatives                                        Location: Sault Ste. Marie

Status: Casual / Relief (as needed)                                                                                     Reference #: CP-0122-01

Posting Date: January 23, 2023                                                                                          Closing Date: Posted until filled.


Reporting to the Supervisor, Community Services, the Supervised Access Worker will work weekends
and evenings to provide a safe, neutral environment for children and families to have access. They
will ensure the safety and well-being of children during interactions with approved family members.
As a member of the AFS Team, the SAP Worker plays an important role in promoting our culture of
care through the modelling of our organizational values and delivering on our mission, vision, and
strategic objectives, with kindness, compassion, and care. Extraordinarily committed, the SAP Worker
will also promote inclusive and culturally sensitive services from a trauma-informed, client-centred,
strength-based, and solution-focused approach within an anti-oppressive practice context.


  • Social Services Worker Diploma preferred
  •  Child and Youth Worker Diploma required


  •  Two year’s experience working with separated and divorced families


  • Conflict resolution and crisis intervention skills are required.
  • Understanding and abilities in working with children and families coping with separation and divorce, family violence, and sexual abuse.
  • Excellent customer service skills.
  • Knowledge of pertinent legislation, such as The Child and Family Services Act and The Children’s Law Reform Act.
  • High level of responsibility, maturity, interpersonal skills and professionalism.
  • Proficiency with computers, especially Microsoft Word, Smartphone/tablets, Outlook, Excel, PowerPoint, and data MIS.
  • Possession of a current First Aid Certificate and CPR is required.
  • Possession of a valid Ontario Driver’s License, ability to travel, and use of a personal vehicle.
  • Ability to provide services in both official languages (English/French) is an asset
  • Availability to work flexible hours including evenings and weekends.


Duties and Responsibilities

1. Responsible for knowledge of the policies and procedures of the program and ensuring adherence to the same.
2. Responsible for ensuring the safety of the site for clients and staff in accordance with the policies and procedures of the SAP program.
3. Observe and document supervised access visits and exchanges in accordance with the policies and procedures of the program, and intervene as required.
4. Ensure responsible collection of user fees and complete relevant tracking forms.
5. Provide individual, family and group services where applicable.
6. Ensure that program supplies are available and appropriate.
7. Responsible to attend all staff meetings.
8. Provide input into the development of proposals for service growth and delivery.
9. Responsible for reporting any concerns to other AFS service areas if relevant to client observations and client involvement with those services.
10. Responsible for making a report to CAS in consultation with the coordinator regarding the suspicion of harm or abuse of a child client.
11. Take initiative to develop a personal professional development plan.
12. Assume other responsibilities as assigned by the Manager, Community Services and Strategic Initiatives and/or the Director of Service

This position falls within the bargaining unit represented by the OPSEU.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.


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