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Call for Services (705) 945-5050

Walk-In Counselling Service
(705) 759-5989

Algoma Family Services Careers

Join our Awesome Team

Join our team at Algoma Family Services (AFS) and live our vision of “Inspiring Hope and Wellness.”

AFS is a dynamic, multi-service agency that offers a caring, family-friendly work environment with flexible hours and the opportunity to continuously learn and grow.

We pride ourselves on our inclusive and caring work environment. All levels of our team are friendly and supportive, and we strive every day to support each other. 

We also promote employee well-being through our various committees, such as our Social, Wellness, Inclusion and Diversity and Joint Health and Safety Committees. These employee-led committees are instrumental in organizing social activities, contests and learning opportunities across the organization.

AFS is dedicated to building a workforce that reflects the diversity of the community in which we live and serve.   AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

We offer competitive wages and an excellent benefits package.

Our benefits package includes:

  • Four weeks vacation after the first year of employment; five weeks of vacation after five years
  • Up to 12 paid sick/personal wellness days per year
  • CAAT pension employer match of up to 6%
  • 100% Employer Paid Health and Dental Benefits including:
    • Short-term sick leave and long-term sick leave benefits.
    • Extended health care and dental coverage plans.
    • Employee Assistance Program

If you are relocating from a distance greater than 140 km away, we provide monetary assistance to successful applicants.

Not all staff members are full-time employees. We do offer temporary, casual, and part-time positions, depending on the needs of the Agency.  Some non-full-time roles are also eligible for 100% employer-paid benefits.

Training

We provide a comprehensive training and orientation program, including on-the-job training, and opportunities to attend external training and development courses.

Staff Development Program

We support the ongoing development of our employees with tuition reimbursement to further your career.

Student Placement Program

We provide placement opportunities for students from a variety of programs.

You must submit a police check with the vulnerable sector completed. 
We require an original copy of a recent police check, no older than three months from the start date of student placement.

Please ensure that we know the start and end dates for placement, the number of hours that need to be completed, as well as the days of the week the student will be at the agency working on their placement hours.

If you are interested in joining our Awesome Team, please submit a resume and a cover letter to hr@algomafamilyservices.org

Current Opportunities

If you are interested in a placement with us, please send your resume and placement details (number of hours, days, etc.) and any specific area of interest, if applicable, to hr@algomafamilyservices.org.

Counsellor, Care & Treatment - Genesis

Sault Ste. Marie

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Position: Counsellor – Care and Treatment – Genesis
Reports to: Clinical Manager
Location: Sault Ste. Marie                       Status: Permanent, Full-Time
Hourly Rate: $31.11 – $37.99                 Reference #: CCS-0708-01
Posting Date: July 8, 2024                   Closing Date: July 14, 2024, at 4:30 pm

JOB SUMMARY:
Care and Treatment programs are intensive, structured, therapeutic, non-residential school-based programs for children exhibiting moderate to severe emotional, social and behavioural difficulties. The Care and Treatment Program is designed to serve the needs of children with problems such as emotional disturbance, anti-social behaviour and who are otherwise unable to function within a regular school classroom for reasons associated with emotional behavioural disorders. The Genesis program is a harm reduction program for youth with Concurrent Disorders.
Care and Treatment – Genesis is not an extension of the education services, but a non-residential harm reduction based day treatment program aimed at helping youth with moderate to severe social/emotional/behavioural difficulties and also issues with substance misuse to improve their self-esteem and social interactions through learning new skills so that they can return to community schools as soon as possible. In this program, it is with hope that a youth and his/her family can receive the necessary treatment and support without the child having to leave the community.

MINIMUM EDUCATION/REGISTRATION
• Bachelor Degree of Social Work or a degree in the Social Sciences accepted along with a Child and Youth Worker Diploma
• Crisis Intervention Certification is preferred
• Concurrent Disorder and Harm Reduction education preferred
• Current registration and in good standing with regulated professional college (RSW, RP) is required.

MINIMUM EXPERIENCE
• One year clinical experience working in children’s mental health or related field preferred
• Experience working with youth with substance misuse preferred Equivalent combinations of training and experience may be considered

QUALIFICATIONS:
• Thorough understanding of child and family development, parent-child interaction, concurrent disorders and attachment theory.
• Demonstrated ability in working with emotionally dysregulated children/youth in a Care and Treatment setting.
• Sound knowledge of and ability to apply basic child and adolescent behavioral management
approaches. • Ability to create and maintain a therapeutic milieu within the Care and Treatment program.
• Experience and demonstrated ability in the provision of strengths-based, goal-oriented and evidence-informed mental health services (CBT, Child and Adolescent Management approaches for example).
• Demonstrated ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Knowledge of pertinent legislation, such as, The Child, Youth and Family Services Act, The Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with Agency staff, consultants, referral sources, service providers, education personnel, and parents
• Proficiency with technology such as computers / tablets and software, especially Microsoft Word, Microsoft Outlook, Excel, PowerPoint, and data MIS.
• Ability to write clear, concise reports and attention to detail.
• Ability to work cooperatively and collaboratively, and to negotiate effectively with collateral agencies at the system level and to access community/professional resources.
• Demonstrated ability to independently make sound decisions, and carry them out and/or delegate.
• Ability to work independently and as a member of an inter-disciplinary team
• Knowledge of the application of clinical instruments as part of evaluative practice is an asset (i.e. CAFAS).
• Clear understanding of parameters of confidentiality and reporting responsibilities under pertinent legislation, such as, The Child, Youth and Family Services Act, The Education Act, The Mental Health Act of Ontario, The Personal Health Information Protection Act and the Youth Criminal Justice Act.
• Possession of a current First Aid Certificate and CPR is required
• Possession of a valid Ontario Driver’s License (minimum of Class G if over the age of 19 and Class G2 license if 19 and under), ability to travel within the district of Algoma and use of a personal vehicle.
• Availability to work flexible hours including evenings and occasional weekends.
• Ability to provide services in both official languages (English/French) is an asset.
• Full COVID-19 Vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CCS-0708-01

Youth Counsellor, Community Support Team

Sault Ste. Marie

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  Position: Youth Counsellor, Community Support Team
Reports to: Clinical Manager

Location: Sault Ste. Marie                      Status: Permanent, Full-Time
Hourly Rate: $31.11 – $37.99                  Reference #: CCS-0620-01
Posting Date: June 20, 2024                  Closing Date: June 26, 2024 at 4:30 pm

JOB SUMMARY:
Using a strength-based, solution-focused, and family centered approach within the context of anti-oppressive practice, the Counsellor in partnership with the family and other service providers, will assess and treat children and youth who are experiencing social and emotional challenges, as well as, any behavioural difficulties impacting the mental and physical health of the family.
The incumbent(s) will focus on the coordination and regular scheduling of evidence informed groups, for children and youth. These groups will be offered to various age groups based on service demand. The employee will be available outside of regular business hours to facilitate groups.

MINIMUM EDUCATION/REGISTRATION
• Bachelor Degree of Social Work or a degree in the Social Sciences
• Current registration and in good standing with regulated professional college (RSW, RP) is required

MINIMUM EXPERIENCE
• Two (2) years’ clinical experience working in children’s mental health or related field preferred

Equivalent combinations of training and experience may be considered

QUALIFICATIONS:
• Skill in a variety of cognitive-based, post-crisis intervention, solution-focused and brief therapy techniques with children, youth and families.
• Ability to coordinate and facilitate groups for various age groups based on service demand
• Skill in evidence-informed clinical interventions for children, youth and families.
• Ability to work effectively with children, youth and families in a therapeutic goal-oriented way.
• Thorough knowledge of child, youth and family development (psychological, emotional, physical, social).
• High level of maturity and interpersonal skills, as well as demonstrated leadership qualities with competence in making and implementing decisions.
• Ability to work cooperatively and negotiate effectively within an interdisciplinary team, across the agency, with collateral agencies/professionals including the medical community at both a front-line and systems level.
• Thorough knowledge of mental health resources.
• Ability to write clear, concise reports.
• Proficiency with computers and software applications such as Microsoft Word, Microsoft Office, Excel, Access, and data MIS.
• Possession of a valid Ontario Driver’s, License ability to travel within the district of Algoma and use of a personal vehicle.
• Availability to work flexible hours including evenings and occasional weekends.
• Ability to provide services in both official languages (English/French) is an asset.
• Full COVID-19 Vaccination.

Please visit us at www.algomafamilyservivces.ca/careers to view a full job description.

This position falls within the bargaining unit represented by the OPSEU.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

 

PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CCS-0620-01.

Child and Youth Care Practitioner- Live In Treatment

Sault Ste. Marie

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Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisor, Live in Care and Community Services
Location: Sault Ste. Marie                Status: Casual / Relief Hourly Rate: $25.82 – $31.37          Reference #: CCS-0702-01
Posting Date: July 2, 2024             Closing Date: Ongoing

JOB SUMMARY
Reporting to the Supervisor, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYC) is a key service provider along our continuum of live-in care services that includes the home of the client, therapeutic foster homes, parent-model care homes, and a live-in treatment program. An incredibly challenging but rewarding position, the CYC will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live-in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCP-LIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• Two (2) years’ experience working with high risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Full COVID-19 vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org # CCS-0702-01

Clinical Manager

SAULT STE MARIE

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Position: Clinical Manager
Reports to: Senior Director of Services
Location: Sault Ste. Marie                                               Status: Permanent, Full-Time
Salary: $69,378.40 – $85,758.40                                 Reference #: ADM-0423-01
Posting Date: April 23, 2024                                                         Closing Date: until filled

JOB SUMMARY
Reporting to the Senior Director of Services, the Clinical Manager is a key member of the AFS Leadership Team. The Manager will provide both clinical and operational supervision to staff in the delivery of our extraordinary services, during regular office hours and on-call. In addition, the Manager oversees team service planning, the development, coordination, and evaluation of services to clients, as well as, interagency and community development with an innovation mindset. The Manager will lead from a strength-based, solution-focused, trauma-informed, client-centred approach encompassing anti-oppressive practice in a manner that aligns with AFS’s vision and mission, organizational values and strategic priorities.
To ensure our clients receive the right services, at the right time, by the right people, in the right place, it is the Manager’s prime responsibility to promote our culture of care with our staff. When our staff feel valued, inspired, supported and heard, the best conditions exist for our clients to receive extraordinary service, and AFS becomes one of the best places to work.

MINIMUM EDUCATION
• MSW or MA in a clinical discipline, with knowledge of child and adult mental health assessment, treatment planning, wrap-around service delivery, case management, research-based program replication, rural service delivery, clinical supervision, and various therapeutic and developmental modalities.
• Current registration and in good standing with a regulated professional college. An RSW or RP is required.
• Equivalent combinations of training and experience may be considered.

MINIMUM EXPERIENCE
• A minimum of five years’ work experience in a clinical setting. This experience should encompass:
o treatment interventions from a feminist perspective for infants, children, youth, adults and families inclusive of:
a. MST, CBT, DBT, EMT, Brief Narrative, Trauma informed, ASIST, Separation and Attachment, and Grief
b. Individual, couple, family and group counselling

QUALIFICATIONS:
1. MSW or MA in a clinical discipline, with knowledge of child and adult mental health assessment, treatment planning, wrap-around service delivery, case management, research-based program replication, rural service delivery, clinical supervision, and various therapeutic and developmental modalities. Equivalent combinations of training and experience may be considered.
2. A minimum of five years’ work experience in a clinical setting. This experience should encompass:
• treatment interventions from a feminist perspective for infants, children, youth, adults and families inclusive of:

• MST, CBT, DBT, EMT, Brief Narrative, Trauma informed, ASIST,
Separation and Attachment, and Grief
• Individual, couple, family and group counselling

• This includes awareness of the youth’s culture, beliefs, family traditions and norms.
• Being trauma informed in the recognition that a youth’s acting out or acting in behaviour is often a manifestation of unattended trauma, hurt, and pain often caused by adults they trusted.
• Inclusion of the youth’s culture, community, and informal circle of support in the care of the youth.
Current registration and in good standing with a regulated professional college. An RSW or RP is required.

Supervisory and leadership experience, with knowledge of and demonstrated ability in:
• Servant Leadership and Emotional Intelligence leadership approaches;
• clinical supervision at the individual, team, and peer level that is supported through the certification of the supervisor in a clinical supervision program;
• clinical practice standards, related legislation, and regulations;
• the development, monitoring and evaluation of initial assessments and treatment plans;
• case management processes;
• quality and continuous improvement programs including program evaluation;
• budget development and management, and
accreditation standards and processes.
Applicants must possess:
• Highly developed client/customer service, conflict and complaint management skills;
• Advanced communication and engagement skills;
• Excellent report writing skills that reflect critical thinking/analysis;
• Strong trouble-shooting skills and ability to capitalize on opportunities (service and organizational);
• Proficiency with computers, devices, and computer software, specifically case management information systems such as EMHware. Also, Microsoft TEAMS, ZOOM, and the MS Office Suite including Word, Outlook, Excel, and PowerPoint.
• A valid Ontario driver’s license with the ability to travel and use a personally insured vehicle for business purposes;
• Ability to work flexible hours including evenings, on-call and occasional weekends across various settings (school, home, office, and the community).
The capacity to provide services in both official languages (English/French) is an asset.

DUTIES AND RESPONSIBILITIES:
Under the direction of the Senior Director of Services and within the context of the AFS strategic plan, related legislation and regulations, as well as, agency policies and procedures the Clinical Manager will:
Awesome Team
• Cultivate a culture of excellence, leadership and respect.
• Boldly develop the best in each of us.
1. Lead by example in inspiring hope and wellness while reflecting our organizational values.
2. Attend and build individual and team morale by ensuring staff are valued, inspired supported and heard (VISH). We want our people to thrive rather than just survive at AFS.
3. Work with HR to hire the right people at the right time.
4. Recruit and orientate new staff.
5. Provide regular dynamic growth-oriented individual and team supervision.
6. Complete annual performance reviews on direct reports including the development and evaluation of professional development plans.
7. Attend to any personnel matters efficiently and effectively in consultation with HR.
8. Establish and maintain professional relationships with staff and also collateral service providers recognizing and promoting interdisciplinary teamwork.
9. Develop the next generation of leaders at AFS by working with HR and the Senior
Director of Services to develop, monitor and evaluate succession plans.
10. Adhere and apply all standards and regulations as required under the Occupational Health and Safety Act.
Extraordinary Services
• Make it easier for people to access the right service at the right time.
11. Maintain the confidentiality of our clients and client information at all times as per agency policies and procedures; as well as related legislation.
12. Possess a working knowledge of required legislation governing practice, specifically the Psychotherapy Act; also to fulfill the professional “Duty to Report” any suspected child abuse as required under the Child, Youth and Family Services Act.
13. Review and provide consultation on initial assessments, treatment plans, and approve all case closures accordingly while providing the appropriate level of support to clinicians in their service delivery.
14. Review and monitor individual clinician and team caseloads.
15. Actively manage any service waitlist, pressures and service complaints.
16. Ensure file reports, clinical recordings, statistical information and other administrative requirements are accurately and promptly completed
17. Compile quarterly program statistics.
18. In collaboration with staff identify program/service needs and complete annual service planning, providing quarterly written updates to the Senior Director of Services.
19. Complete quarterly file reviews and other quality assurance initiatives including
annual program/service evaluation.

20. Develop policies and procedures to enhance/refine service delivery.
21. Manage team budgets within the scope of breakeven financial management (no deficit).
22. Provide on-call supervision as scheduled.
23. Manage, monitor and attend to risk management within your service area.

Busting Barriers
• Reduce process that gets in the way of service
• Collaborate with our partners to streamline access to service.
• Courageously advocate for better service, flexible funding and simplified reporting
24. Ensure our commitments under the collective agreement are met.
25. Work with staff, colleagues and the community to identify opportunities to streamline service/business processes.
26. Actively challenge the status quo, systems and/or constructs to identify and develop new opportunities to ensure a more effective, efficient and economic provision of services.
27. Review and share relevant research and literature.
28. Demonstrate a thorough working knowledge of community resources, especially in the area of child, youth, and family services, including primary care, and a willingness to liaise with local service providers and other key resources.
29. Provide system navigation for staff, peers and colleagues.
30. Report any and all significant incidents, complaints, and positive highlights to the Senior Director of Services. (No surprises).
31. Promote and support breakthrough innovation whenever and wherever in the advancement of service delivery/enhancement.
32. Create and ensure AFS is a safe place where diverse people and perceptions are respected from the context of anti-oppressive practice.
33. Manage your unconscious bias, power and privilege.

Inspiring Outreach
• Share who we are, what we believe and how we help.
34. Participate in internal and external committees/meetings as relevant and required.
35. Actively promote the AFS vision, mission, organizational values and strategic priorities whenever and wherever possible.
36. Seek partnership opportunities to advance the AFS mission.
37. Leverage current and past networks to promote and enhance the work of AFS.
38. Champion AFS services internally.
39. Develop and foster strategic community partner and funder relationships to enhance the presence of AFS in the sector and in the communities we serve.
Assume other responsibilities as assigned from time-to-time by the Senior Director of Services.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO hr@algomafamilyservices.org QUOTING REFERENCE #ADM-0423-01.

Director, Finance & Administration

Sault Ste. Marie

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Position: Director of Finance and Administration
Reports to: Chief Executive Officer
Location: Sault Ste. Marie                                        Status: Permanent, Full-Time
Salary: $85,012.20 – $104,413.40                            Reference #: ADM-0423-02
Posting Date: April 23, 2024                                  Closing Date: until filled.

JOB SUMMARY
Reporting to the CEO, the primary role of the Director of Finance and Administration is to develop and execute the organization’s business strategy to ensure the sustainability and growth of AFS in collaboration with the Senior Leadership Team, to ensure budgeting and financial processes follow all applicable legislation and regulations, and to oversee and support the Finance and Administration team. The Director plays a key role in ensuring optimal planning, implementation and development of internal and external financial controls. In addition, the Director also plays an instrumental role in making AFS one of the best places to work by promoting and advancing our culture of caring through our focus on wellness, diversity, equity, and inclusion.

As a member of the AFS Senior Leadership Team, the Director of Finance and Administration plays a key role in promoting our culture of care through the modelling of our organizational values and delivering on our mission, vision, and strategic objectives. The role is both strategic and hands-on in the implementation of system and process improvements that support the organization’s growth and change strategy. The Director will act as a trusted advisor and subject matter expert to the Leadership Team on all financial and administrative matters. Extraordinarily committed, the Director will also promote inclusive and culturally sensitive services from a staff-centred, strength-based, and solution-focused approach within an anti-oppressive practice context.

MINIMUM EDUCATION
• CPA, CA, MBA or a Bachelor of Commerce degree

MINIMUM EXPERIENCE
• Minimum of five (5) years of senior leadership experience in an organization with revenues of $10+ million.
• Preferred experience includes working in a unionized environment and in a not-for-profit multi-service agency specializing in the delivery of children and youth services. Specifically, bargaining and pay equity experience, also a working knowledge of the Broader Public Sector Accountability Act.

QUALIFICATIONS
• A winning and driven attitude with an innovation mindset.
• Measured flexibility with a high degree of Emotional Intelligence.
• A Servant Leadership perspective.
• Payroll designation or experience, specifically with DayForce or equivalent.
• Acquisition and merger experience (amalgamations/integrations/collaborations).
• Superior skill set in financial analysis, written and verbal communication, as well in the use of technology.
• A satisfactory criminal records check including a vulnerable person record check;
• Valid driver’s license and access to a reliable vehicle.
• Ability to communicate in both official languages (English/French) is an asset.
• Full COVID-19 vaccination required.

Please see job description for more detail.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO hr@algomafamilyservices.org QUOTING REFERENCE # ADM-0423-02.

Volunteer & Make a Difference

Thank you for your interest in volunteering with Algoma Family Services Foundation. Our volunteers are amongst our greatest asset. They are the heart and soul of many programs across the Algoma District. We simply could not do what we do without the support of our amazing volunteers.  Would you like to be part of this amazing group of volunteers and make a difference in the lives of people in our community? Fill out an application today!

Start Your Volunteer Application
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Algoma Family Services Client's Bill of Rights and Related Responsibilities

CLIENT’S BILL OF RIGHTS AND RELATED RESPONSIBILITIES

As a client of Algoma Family Services, you have the following rights and responsibilities:

RIGHTS

  1. To be treated with courtesy and respect in a safe, supportive environment.
  2. To receive service that respects your dignity, independence, privacy and confidentiality.
  3. To receive service that respects your individuality and your values, and responds sensitively to your needs and preferences.
  4. To be fully informed, including receiving information about your services and your personal client record.
  5. To consent to or refuse a service, based on having the information needed to help make an informed decision, including the intervention/treatment options available to you and the likely benefits and/or risks of participation or non-participation.
  6. To withhold or withdraw consent to collect, use, or disclose your personal health information.
  7. To participate in assessment and service planning.
  8. To have your support network involved in your service.
  9. To receive quality services that comply with professional standards.
  10. To express your concerns, make a complaint, appeal a decision.

RESPONSIBILITIES

  1. To work with us to plan your care and meet your service goals.
  2. To keep appointments and be on time, or give us at least 24-hour cancellation notice.
  3. To respect our staff and our property; treat us as you wish to be treated.
  4. To respect the rights and confidentiality of others.
  5. * To tell us if you need more information or don’t understand something.
  6. * To tell us if you believe you have been treated unfairly or received poor service.

* Please speak to either your AFS Counsellor or call the AFS Executive Director at (705) 945-5050 or Toll Free 1-800-461-2237.

À titre de client des Services aux familles d’Algoma, vous jouissez des droits et vous acceptez les responsabilités qui suivent:

DROITS

  1. Être traité avec courtoisie et respect dans un milieu sûr et positif.
  2. Recevoir des services qui respectent votre dignité, votre indépendance, votre vie privée et votre confidentialité.
  3. Recevoir des services qui respectent votre individualité et vos valeurs et qui sont sensibles à vos besoins et à vos préférences.
  4. Être pleinement informé, notamment en ce qui concerne les renseignements sur les services que vous recevez et votre dossier personnel.
  5. Consentir à un service ou refuser un service, après avoir obtenu les renseignements nécessaires pour prendre une décision éclairée, y compris les options d'intervention/traitement disponibles à vous et les avantages et/ou les risques probables de la participation ou de la non-participation.
  6. Refuser ou retirer votre consentement à la collecte, à l’utilisation ou à la divulgation de vos renseignements personnels sur la santé.
  7. Participer à l’évaluation et à la planification des services.
  8. Faire participer votre réseau de soutien à la prestation de vos services.
  9. Recevoir des services de qualité qui sont conformes aux normes professionnelles.
  10. Exprimer vos préoccupations, porter plainte et contester une décision.

RESPONSABILITÉS

  1. Collaborer avec nous pour planifier vos soins et réaliser vos objectifs en matière de services.
  2. Vous présenter à vos rendez-vous à l’heure, ou nous donner un avis d’annulation d’au moins 24 heures.
  3. Respecter nos employés et notre propriété; nous traiter de la façon dont vous aimeriez être traité.
  4. Respecter les droits et la confidentialité des autres.
  5. *Nous le dire si vous avez besoin de plus amples renseignements ou si vous ne comprenez pas.
  6. *Nous le dire si vous croyez avoir subi un traitement injuste ou reçu un service médiocre.

* Veuillez vous adresser à votre conseiller des SFA ou appeler le directeur des services cliniques des SFA au 945-5050, poste 2044.

Algoma Family Services Privacy Policy

Algoma Family Services, in accordance with the Personal Health Information Protection Act of Ontario November 2004, recognizes the importance of the privacy of your personal health information, and is committed to respecting, safeguarding and protecting your personal health information.

COLLECTION OF YOUR PERSONAL HEALTH INFORMATION

We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include health history and records of your health care. When we have your consent, or the law permits, we collect personal health information about you from other sources.

Before collecting personal health information from you, we will explain to you the purpose of collecting the information. We will only collect, use and disclose your personal health information with your consent, except where otherwise permitted or required by law.

USE AND DISCLOSURES OF PERSONAL HEALTH INFORMATION:

Algoma Family Services uses and discloses your personal health information to:

  • treat and care for you in the community,
  • plan, administer and manage our internal operations,
  • conduct risk management activities,
  • conduct quality improvement activities, teach,
  • conduct research,
  • compile statistics,
  • comply with legal and regulatory requirements, and
  • fulfill other purposes permitted or required by law.

SECURITY:

Your personal health information is kept confidential and secure and used only by those directly involved in your care. We take steps to ensure that everyone who performs services for us protects your privacy and uses your personal health information only for the purposes you have consented to.

Algoma Family Services has policies and procedures that outline:

  • Security practices to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
  • Conducting audits and completing investigations to monitor and manage our privacy compliance.

YOUR ACCESS TO INFORMATION

You have a right to access and request corrections to your personal health information by contacting your treatment team at (705) 945-5050.

You may withdraw your consent for some of the above collections, uses and disclosures, subject to legal exceptions/restrictions and.

*- with reasonable notice, by contacting your treatment team.

UNLESS YOU TELL US NOT TO: we will disclose your information to other health care providers in the “Circle of Care” who need to know this information to provide you with care or help provide you with care.

The “Circle of Care” includes agencies funded by the Ministry of Children and Youth Services to provide you with voluntary children’s services, health care professionals, pharmacies, laboratories, ambulance service, other hospital health care personnel, nursing homes, Community Care Access Centres (CCAC’s) and home service providers who provide you with health care services.

UNLESS YOU TELL US NOT TO: we will disclose your name and address to our Foundation, which may contact you for fundraising purposes. You may ask that your name not be given to the Foundation.

HOW TO CONTACT US

The AFS Privacy Officer can be reached at (705) 945-5050 or (800) 461-2237.

COMPLAINTS

You have the right to complain to the Information and Privacy Commissioner of Ontario. The Commissioner can be reached at:

Information and Privacy Commissioner of Ontario

2 Bloor Street East – Suite 1400, Toronto, ON M4W 1A8

Telephone: 1-800-387-0073 Fax: (416) 325-9195 Email: info @ipc.on.ca

ADDITIONAL INFORMATION

For more information about our privacy practices, or to raise a concern you have with your practices, contact us at:

Algoma Family Services

205 McNabb Street, Sault Ste. Marie, ON P6B 1Y3

Telephone: 1-800-461-2237 Fax (705) 942-9273 Email: afs@algomafamilyservices.ca

 

 

Francais:

Conformément à la Loi de 2004 sur la protection des renseignements personnels sur la santé, les Services aux familles d’Algoma reconnaissent l’importance de la confidentialité à l’égard de vos renseignements personnels sur la santé et s’engagent à respecter et à protéger le caractère confidentiel de ces renseignements.

COLLECTE DE RENSEIGNEMENTS PERSONNELS SUR LA SANTÉ

Nous recueillons des renseignements personnels sur la santé à votre sujet directement auprès de vous ou de la personne qui agit en votre nom. Les renseignements personnels sur la santé que nous recueillons peuvent comprendre vos antécédents médicaux ainsi que les dossiers relatifs aux soins qui vous ont été fournis. Il nous arrive aussi de recueillir des renseignements personnels sur la santé à votre sujet auprès d’autres sources si nous avons obtenu votre consentement au préalable ou si la loi le permet.

Avant de recueillir des renseignements personnels sur la santé à votre sujet, nous vous expliquerons pourquoi ces renseignements sont recueillis. Nous recueillerons, utiliserons et divulguerons des renseignements personnels sur la santé à votre sujet seulement si vous y consentez, sauf si la loi le permet ou l’exige.

UTILISATION ET DIVULGATION DE RENSEIGNEMENTS PERSONNELS SUR LA SANTÉ

Les Services aux familles d’Algoma utilisent et divulguent vos renseignements personnels sur la santé aux fins suivantes:

  • vous traiter et vous soigner dans la communauté;
  • planifier, administrer et gérer nos activités internes;
  • effectuer des activités de gestion des risques;
  • effectuer des activités d’amélioration de la qualité;
  • enseigner;
  • faire des recherches;
  • compiler des statistiques;
  • nous conformer à des exigences juridiques et réglementaires;
  • parvenir à d’autres fins permises ou exigées par la loi.

SÉCURITÉ

Nous veillons à la confidentialité et à la protection de vos renseignements personnels sur la santé. Seules les personnes qui participent directement à vos soins y ont accès. Nous prenons des mesures pour nous assurer que toute personne qui fournit des services pour nous protège votre vie privée et n’utilise vos renseignements personnels sur la santé qu’aux fins auxquelles vous avez consenti.

Les Services aux familles d’Algoma ont mis en place des politiques et procédures qui décrivent :

· les mesures de sécurité servant à protéger vos renseignements personnels sur la santé contre le vol, la perte ainsi que l’accès, la reproduction, la modification, l’utilisation, la divulgation et l’élimination non autorisés;

· les vérifications et les enquêtes menées en vue de surveiller et de gérer notre conformité aux exigences concernant la protection de la vie privée.

VOTRE DROIT D’ACCÈS À VOS RENSEIGNEMENTS PERSONNELS

Vous avez le droit d’accéder à vos renseignements personnels sur la santé et de demander de les faire corriger en communiquant avec votre équipe de traitement au 705 945-5050. Vous pouvez également, sous réserve d’exceptions ou de restrictions légales et sur préavis raisonnable, retirer votre consentement à l’utilisation et à la divulgation de vos renseignements personnels pour certaines des fins susmentionnées en communiquant avec votre équipe de traitement.

À MOINS D’INDICATION CONTRAIRE DE VOTRE PART, nous divulguerons des renseignements personnels qui vous concernent à d’autres fournisseurs de soins faisant partie du « cercle de soins », c’est-à-dire les personnes qui ont besoin de ces renseignements pour vous prodiguer des soins directs ou indirects.

Le « cercle de soins » inclut les organismes financés par le ministère des Services à l’enfance et à la jeunesse pour fournir des services volontaires aux enfants et les professionnels de la santé, les pharmacies, les laboratoires, les services ambulanciers, les hôpitaux, les maisons de soins infirmiers, les centres d’accès aux soins communautaires (CASC) et les fournisseurs de soins à domicile qui vous fournissent des services de santé.

À MOINS D’INDICATION CONTRAIRE DE VOTRE PART, nous donnerons votre nom et votre adresse à notre fondation, qui pourrait communiquer avec vous à des fins de collecte de fonds. Vous pouvez demander que votre nom ne soit pas donné à la fondation.

COMMENT NOUS JOINDRE

Vous pouvez joindre notre agente de protection de la vie privée au 705 945-5050 ou au 1 800 461-2237.

PLAINTES

Vous avez le droit de porter plainte auprès de la commissaire à l’information et à la protection de la vie privée de l’Ontario. Vous pouvez la joindre à l’adresse suivante:

Commissaire à l’information et à la protection de la vie privée de l’Ontario

2, rue Bloor Est, bureau 1400, Toronto (Ontario) M4W 1A8

Tél.: 1 800 387- 0073 Téléc.: 416 325- 9195 Courriel: info@ipc.on.ca

RENSEIGNEMENTS SUPPLÉMENTAIRES

Pour obtenir de plus amples renseignements sur nos pratiques en matière de protection de la vie privée ou pour nous faire part de vos préoccupations à ce sujet, n’hésitez pas à communiquer avec nous à l’adresse suivante:

Services aux familles d’Algoma

205, rue McNabb, Sault-Ste-Marie (Ontario) P6B 1Y3

Téléphone: 1 800 461-2237 Télécopieur: 705 942-9273 Courriel: afs@algomafamilyservices.ca

Algoma Family Services PIPEDA Privacy Policy

Sault Ste Marie

205 McNabb Street (Main)
Sault Ste. Marie, ON P6B 1Y3

Contact

Tel (705) 945-5050
Fax (705) 942-9273
Toll-Free 1 (800) 461-2237

Hours

Monday - Friday 8:30 a.m. –4:30 p.m.

Elliot Lake

31A Manitoba Road
Elliot Lake, ON P5A 2A7

Contact

Tel (705) 848-0790
Toll-Free 1 (800) 461-2237
(Connects to AFS Head Office Reception)

Hours

 Monday - Friday - 8:30 a.m. – 4:30 p.m.   (Closed for Lunch 12:00 to 1:00 p.m.)

 

Wawa

26 Ste. Marie Road
Wawa, ON P0S 1K0

Contact

Tel (705) 856-2252
Toll-Free 1 (800) 461-2237
(Connects to AFS Head Office Reception)

Hours

Monday - Friday 9:00 a.m. – 5:00 p.m. (Closed for Lunch 12:00 to 1:00 p.m.)

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