Getting Involved
Algoma Family Services Careers
Join our Awesome Team
Join our team at Algoma Family Services (AFS) and live our vision of “Inspiring Hope and Wellness.”
AFS is a dynamic, multi-service agency that offers a caring, family-friendly work environment with flexible hours and the opportunity to continuously learn and grow.
We pride ourselves on our inclusive and caring work environment. All levels of our team are friendly and supportive, and we strive every day to support each other.
We also promote employee well-being through our various committees, such as our Social, Wellness, Inclusion and Diversity and Joint Health and Safety Committees. These employee-led committees are instrumental in organizing social activities, contests and learning opportunities across the organization.
AFS is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
Current Opportunities
If you are interested in a placement with us, please send your resume and placement details (number of hours, days, etc.) and any specific area of interest, if applicable, to hr@algomafamilyservices.org.
Clinical Intake WOrker
Sault Ste. Marie
Read More About This Job
Position: Clinical Intake Services Worker
Reports to: Clinical Manager
Location: Sault Ste. Marie Status: Full-Time Contract (12 months) (Maternity Leave Replacement)
Hourly Rate: $24.82 – $30.37 Reference #: IACS-0305-01
Posting Date: March 5, 2024 Closing Date: March 11, 2024, at 4:30 pm
JOB SUMMARY
Under the supervision of a Clinical Manager, the Clinical Intake Service Worker will:
• Serve as the entry point for youth, families, adults and collaterals wishing to voluntarily obtain mental health services within AFS (Algoma Family Services).
• Offering service navigation to ensure clients needs are met. This includes advising of appropriate agency programs, assisting with referrals and providing a warm handoff when able
• Act as subject experts on the services within Algoma Family Services, as well as those agencies/programs that fit the needs of the clients and actively keep up to date on the referral process.
• Become thoroughly familiar with current government, community and agency frameworks, legislation, guidelines, and reports related to the functions of intake and service coordination for MCYS, MOHLTC/LHINS, and other funded children’s services, specifically children’s mental health services.
MINIMUM EDUCATION
• Bachelor of Social Work preferred;
• Minimum BA or College Diploma in related field required;
• Current registration and in good standing with regulated professional college an asset
MINIMUM EXPERIENCE
• Two (2) years’ experience working in a related field preferred;
• Equivalent combinations of training and experience may be considered
QUALIFICATIONS:
• Significant experience and demonstrated ability in the provision of goal-oriented, community-based support services to children and youth with special needs (medical, developmental, social, emotional, behavioural, psychological, environmental) and their families.
• High level of maturity and interpersonal skills; demonstrated leadership qualities with competence in making and implementing effective decisions.
• Ability to establish and maintain professional relationships within the intake team, and to work cooperatively and negotiate effectively within Clinical service providers at Algoma Family Services.
• Ability to work cooperatively and collaboratively, and to negotiate effectively with collateral agencies at the systems level.
• Ability to take initiative to ensure Algoma Family Services is most up to date with internal and external program changes that offer services to our clients and families.
• Identify and take action to offer knowledge sharing to internal and external professionals/agencies to advance awareness on the programs and services that Algoma Family Services offers.
• Practiced and proficient telephone interviewing and intake assessment skills with parents, youth up to the age of 18 years, caregivers, and collateral/community professionals.
• Proficiency in the use of a variety of developmental, behavioural and mental health screening and assessment tools.
• Demonstrated competence in the administration of the SDQ.
• Ability to write clear, concise reports and documentation, with attention to detail.
• Thorough knowledge of child and family development (psychological, emotional, physical, social), family systems theory, parent-child interaction and counseling services theories.
• Skills in a variety of basic counseling intervention techniques used for working with children, youth and their families.
• Skills in the areas of mediation, conflict resolution and negotiation.
• Demonstrated proficiency with computers and various applications, especially using Microsoft Suite, and EMHWare or other information data bases.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Driver’s License (minimum of Class G2 if over the age of 19, and Class G license if 19 and under), use of a personal vehicle and ability to travel within the District of Algoma.
• Availability to work flexible hours including evenings and occasional weekends.
• Full COVID-19 vaccination.
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO hr@algomafamilyservices.org # IACS-0305-01
We offer competitive wages and an excellent benefits package.
Our benefits package includes:
- Four weeks vacation after the first year of employment; five weeks of vacation after five years
- Up to 12 paid sick/personal wellness days per year
- RRSP match of up to 6%
- 100% Employer Paid Health and Dental Benefits including:
- Short-term sick leave and long-term sick leave benefits.
- Extended health care and dental coverage plans.
- Employee Assistance Program
If you are relocating from a distance greater than 140 km away, we provide monetary assistance to successful applicants.
Not all staff members are full-time employees. We do offer temporary, casual, and part-time positions, depending on the needs of the Agency. Some non-full-time roles are also eligible for 100% employer-paid benefits.
Training
We provide a comprehensive training and orientation program, including on-the-job training, and opportunities to attend external training and development courses.
Staff Development Program
We support the ongoing development of our employees with tuition reimbursement to further your career.
Student Placement Program
We provide placement opportunities for students from a variety of programs.
You must submit a police check with the vulnerable sector completed.
We require an original copy of a recent police check, no older than three months from the start date of student placement.
Please ensure that we know the start and end dates for placement, the number of hours that need to be completed, as well as the days of the week the student will be at the agency working on their placement hours.
If you are interested in joining our Awesome Team, please submit a resume and a cover letter to hr@algomafamilyservices.org
Volunteer & Make a Difference
Thank you for your interest in volunteering with Algoma Family Services Foundation. Our volunteers are amongst our greatest asset. They are the heart and soul of many programs across the Algoma District. We simply could not do what we do without the support of our amazing volunteers. Would you like to be part of this amazing group of volunteers and make a difference in the lives of people in our community? Fill out an application today!
Start Your Volunteer Application
AFS Office Locations
Algoma Family Services Client's Bill of Rights and Related Responsibilities
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CLIENT’S BILL OF RIGHTS AND RELATED RESPONSIBILITIES |
As a client of Algoma Family Services, you have the following rights and responsibilities:
RIGHTS
- To be treated with courtesy and respect in a safe, supportive environment.
- To receive service that respects your dignity, independence, privacy and confidentiality.
- To receive service that respects your individuality and your values, and responds sensitively to your needs and preferences.
- To be fully informed, including receiving information about your services and your personal client record.
- To consent to or refuse a service, based on having the information needed to help make an informed decision, including the intervention/treatment options available to you and the likely benefits and/or risks of participation or non-participation.
- To withhold or withdraw consent to collect, use, or disclose your personal health information.
- To participate in assessment and service planning.
- To have your support network involved in your service.
- To receive quality services that comply with professional standards.
- To express your concerns, make a complaint, appeal a decision.
RESPONSIBILITIES
- To work with us to plan your care and meet your service goals.
- To keep appointments and be on time, or give us at least 24-hour cancellation notice.
- To respect our staff and our property; treat us as you wish to be treated.
- To respect the rights and confidentiality of others.
- * To tell us if you need more information or don’t understand something.
- * To tell us if you believe you have been treated unfairly or received poor service.
* Please speak to either your AFS Counsellor or call the AFS Executive Director at (705) 945-5050 or Toll Free 1-800-461-2237.
À titre de client des Services aux familles d’Algoma, vous jouissez des droits et vous acceptez les responsabilités qui suivent:
DROITS
- Être traité avec courtoisie et respect dans un milieu sûr et positif.
- Recevoir des services qui respectent votre dignité, votre indépendance, votre vie privée et votre confidentialité.
- Recevoir des services qui respectent votre individualité et vos valeurs et qui sont sensibles à vos besoins et à vos préférences.
- Être pleinement informé, notamment en ce qui concerne les renseignements sur les services que vous recevez et votre dossier personnel.
- Consentir à un service ou refuser un service, après avoir obtenu les renseignements nécessaires pour prendre une décision éclairée, y compris les options d'intervention/traitement disponibles à vous et les avantages et/ou les risques probables de la participation ou de la non-participation.
- Refuser ou retirer votre consentement à la collecte, à l’utilisation ou à la divulgation de vos renseignements personnels sur la santé.
- Participer à l’évaluation et à la planification des services.
- Faire participer votre réseau de soutien à la prestation de vos services.
- Recevoir des services de qualité qui sont conformes aux normes professionnelles.
- Exprimer vos préoccupations, porter plainte et contester une décision.
RESPONSABILITÉS
- Collaborer avec nous pour planifier vos soins et réaliser vos objectifs en matière de services.
- Vous présenter à vos rendez-vous à l’heure, ou nous donner un avis d’annulation d’au moins 24 heures.
- Respecter nos employés et notre propriété; nous traiter de la façon dont vous aimeriez être traité.
- Respecter les droits et la confidentialité des autres.
- *Nous le dire si vous avez besoin de plus amples renseignements ou si vous ne comprenez pas.
- *Nous le dire si vous croyez avoir subi un traitement injuste ou reçu un service médiocre.
* Veuillez vous adresser à votre conseiller des SFA ou appeler le directeur des services cliniques des SFA au 945-5050, poste 2044.
Algoma Family Services Privacy Policy
Algoma Family Services, in accordance with the Personal Health Information Protection Act of Ontario November 2004, recognizes the importance of the privacy of your personal health information, and is committed to respecting, safeguarding and protecting your personal health information.
COLLECTION OF YOUR PERSONAL HEALTH INFORMATION
We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include health history and records of your health care. When we have your consent, or the law permits, we collect personal health information about you from other sources.
Before collecting personal health information from you, we will explain to you the purpose of collecting the information. We will only collect, use and disclose your personal health information with your consent, except where otherwise permitted or required by law.
USE AND DISCLOSURES OF PERSONAL HEALTH INFORMATION:
Algoma Family Services uses and discloses your personal health information to:
- treat and care for you in the community,
- plan, administer and manage our internal operations,
- conduct risk management activities,
- conduct quality improvement activities, teach,
- conduct research,
- compile statistics,
- comply with legal and regulatory requirements, and
- fulfill other purposes permitted or required by law.
SECURITY:
Your personal health information is kept confidential and secure and used only by those directly involved in your care. We take steps to ensure that everyone who performs services for us protects your privacy and uses your personal health information only for the purposes you have consented to.
Algoma Family Services has policies and procedures that outline:
- Security practices to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
- Conducting audits and completing investigations to monitor and manage our privacy compliance.
YOUR ACCESS TO INFORMATION
You have a right to access and request corrections to your personal health information by contacting your treatment team at (705) 945-5050.
You may withdraw your consent for some of the above collections, uses and disclosures, subject to legal exceptions/restrictions and.
*- with reasonable notice, by contacting your treatment team.
UNLESS YOU TELL US NOT TO: we will disclose your information to other health care providers in the “Circle of Care” who need to know this information to provide you with care or help provide you with care.
The “Circle of Care” includes agencies funded by the Ministry of Children and Youth Services to provide you with voluntary children’s services, health care professionals, pharmacies, laboratories, ambulance service, other hospital health care personnel, nursing homes, Community Care Access Centres (CCAC’s) and home service providers who provide you with health care services.
UNLESS YOU TELL US NOT TO: we will disclose your name and address to our Foundation, which may contact you for fundraising purposes. You may ask that your name not be given to the Foundation.
HOW TO CONTACT US
The AFS Privacy Officer can be reached at (705) 945-5050 or (800) 461-2237.
COMPLAINTS
You have the right to complain to the Information and Privacy Commissioner of Ontario. The Commissioner can be reached at:
Information and Privacy Commissioner of Ontario
2 Bloor Street East – Suite 1400, Toronto, ON M4W 1A8
Telephone: 1-800-387-0073 Fax: (416) 325-9195 Email: info @ipc.on.ca
ADDITIONAL INFORMATION
For more information about our privacy practices, or to raise a concern you have with your practices, contact us at:
Algoma Family Services
205 McNabb Street, Sault Ste. Marie, ON P6B 1Y3
Telephone: 1-800-461-2237 Fax (705) 942-9273 Email: afs@algomafamilyservices.ca
Francais:
Conformément à la Loi de 2004 sur la protection des renseignements personnels sur la santé, les Services aux familles d’Algoma reconnaissent l’importance de la confidentialité à l’égard de vos renseignements personnels sur la santé et s’engagent à respecter et à protéger le caractère confidentiel de ces renseignements.
COLLECTE DE RENSEIGNEMENTS PERSONNELS SUR LA SANTÉ
Nous recueillons des renseignements personnels sur la santé à votre sujet directement auprès de vous ou de la personne qui agit en votre nom. Les renseignements personnels sur la santé que nous recueillons peuvent comprendre vos antécédents médicaux ainsi que les dossiers relatifs aux soins qui vous ont été fournis. Il nous arrive aussi de recueillir des renseignements personnels sur la santé à votre sujet auprès d’autres sources si nous avons obtenu votre consentement au préalable ou si la loi le permet.
Avant de recueillir des renseignements personnels sur la santé à votre sujet, nous vous expliquerons pourquoi ces renseignements sont recueillis. Nous recueillerons, utiliserons et divulguerons des renseignements personnels sur la santé à votre sujet seulement si vous y consentez, sauf si la loi le permet ou l’exige.
UTILISATION ET DIVULGATION DE RENSEIGNEMENTS PERSONNELS SUR LA SANTÉ
Les Services aux familles d’Algoma utilisent et divulguent vos renseignements personnels sur la santé aux fins suivantes:
- vous traiter et vous soigner dans la communauté;
- planifier, administrer et gérer nos activités internes;
- effectuer des activités de gestion des risques;
- effectuer des activités d’amélioration de la qualité;
- enseigner;
- faire des recherches;
- compiler des statistiques;
- nous conformer à des exigences juridiques et réglementaires;
- parvenir à d’autres fins permises ou exigées par la loi.
SÉCURITÉ
Nous veillons à la confidentialité et à la protection de vos renseignements personnels sur la santé. Seules les personnes qui participent directement à vos soins y ont accès. Nous prenons des mesures pour nous assurer que toute personne qui fournit des services pour nous protège votre vie privée et n’utilise vos renseignements personnels sur la santé qu’aux fins auxquelles vous avez consenti.
Les Services aux familles d’Algoma ont mis en place des politiques et procédures qui décrivent :
· les mesures de sécurité servant à protéger vos renseignements personnels sur la santé contre le vol, la perte ainsi que l’accès, la reproduction, la modification, l’utilisation, la divulgation et l’élimination non autorisés;
· les vérifications et les enquêtes menées en vue de surveiller et de gérer notre conformité aux exigences concernant la protection de la vie privée.
VOTRE DROIT D’ACCÈS À VOS RENSEIGNEMENTS PERSONNELS
Vous avez le droit d’accéder à vos renseignements personnels sur la santé et de demander de les faire corriger en communiquant avec votre équipe de traitement au 705 945-5050. Vous pouvez également, sous réserve d’exceptions ou de restrictions légales et sur préavis raisonnable, retirer votre consentement à l’utilisation et à la divulgation de vos renseignements personnels pour certaines des fins susmentionnées en communiquant avec votre équipe de traitement.
À MOINS D’INDICATION CONTRAIRE DE VOTRE PART, nous divulguerons des renseignements personnels qui vous concernent à d’autres fournisseurs de soins faisant partie du « cercle de soins », c’est-à-dire les personnes qui ont besoin de ces renseignements pour vous prodiguer des soins directs ou indirects.
Le « cercle de soins » inclut les organismes financés par le ministère des Services à l’enfance et à la jeunesse pour fournir des services volontaires aux enfants et les professionnels de la santé, les pharmacies, les laboratoires, les services ambulanciers, les hôpitaux, les maisons de soins infirmiers, les centres d’accès aux soins communautaires (CASC) et les fournisseurs de soins à domicile qui vous fournissent des services de santé.
À MOINS D’INDICATION CONTRAIRE DE VOTRE PART, nous donnerons votre nom et votre adresse à notre fondation, qui pourrait communiquer avec vous à des fins de collecte de fonds. Vous pouvez demander que votre nom ne soit pas donné à la fondation.
COMMENT NOUS JOINDRE
Vous pouvez joindre notre agente de protection de la vie privée au 705 945-5050 ou au 1 800 461-2237.
PLAINTES
Vous avez le droit de porter plainte auprès de la commissaire à l’information et à la protection de la vie privée de l’Ontario. Vous pouvez la joindre à l’adresse suivante:
Commissaire à l’information et à la protection de la vie privée de l’Ontario
2, rue Bloor Est, bureau 1400, Toronto (Ontario) M4W 1A8
Tél.: 1 800 387- 0073 Téléc.: 416 325- 9195 Courriel: info@ipc.on.ca
RENSEIGNEMENTS SUPPLÉMENTAIRES
Pour obtenir de plus amples renseignements sur nos pratiques en matière de protection de la vie privée ou pour nous faire part de vos préoccupations à ce sujet, n’hésitez pas à communiquer avec nous à l’adresse suivante:
Services aux familles d’Algoma
205, rue McNabb, Sault-Ste-Marie (Ontario) P6B 1Y3
Téléphone: 1 800 461-2237 Télécopieur: 705 942-9273 Courriel: afs@algomafamilyservices.ca
Algoma Family Services PIPEDA Privacy Policy
Sault Ste Marie
205 McNabb Street (Main)
Sault Ste. Marie, ON P6B 1Y3
Contact
Tel (705) 945-5050
Fax (705) 942-9273
Toll-Free 1 (800) 461-2237
Hours
Monday - Friday 8:30 a.m. –4:30 p.m.
Elliot Lake
31A Manitoba Road
Elliot Lake, ON P5A 2A7
Contact
Toll-Free 1 (800) 461-2237
(Connects to AFS Head Office Reception)
Hours
Monday - Friday - 8:30 a.m. – 4:30 p.m. (Closed for Lunch 12:00 to 1:00 p.m.)
Wawa
26 Ste. Marie Road
Wawa, ON P0S 1K0
Contact
Toll-Free 1 (800) 461-2237
(Connects to AFS Head Office Reception)
Hours
Monday - Friday 9:00 a.m. – 5:00 p.m. (Closed for Lunch 12:00 to 1:00 p.m.)