Getting Involved

 

Call for Services (705) 945-5050

Walk-In Counselling Service
(705) 759-5989

Algoma Family Services Careers

Join our Awesome Team

Join our team at Algoma Family Services (AFS) and live our vision of “Inspiring Hope and Wellness.”

AFS is a dynamic, multi-service agency that offers a caring, family-friendly work environment with flexible hours and the opportunity to continuously learn and grow.

We pride ourselves on our inclusive and caring work environment. All levels of our team are friendly and supportive, and we strive every day to support each other. 

We also promote employee well-being through our various committees, such as our Social, Wellness, Inclusion and Diversity and Joint Health and Safety Committees. These employee-led committees are instrumental in organizing social activities, contests and learning opportunities across the organization.

AFS is dedicated to building a workforce that reflects the diversity of the community in which we live and serve.   AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

We offer competitive wages and an excellent benefits package.

Our benefits package includes:

  • Four weeks vacation after the first year of employment; five weeks of vacation after five years
  • Up to 12 paid sick/personal wellness days per year
  • CAAT pension employer match of up to 6%
  • 100% Employer Paid Health and Dental Benefits including:
    • Short-term sick leave and long-term sick leave benefits.
    • Extended health care and dental coverage plans.
    • Employee Assistance Program

If you are relocating from a distance greater than 140 km away, we provide monetary assistance to successful applicants.

Not all staff members are full-time employees. We do offer temporary, casual, and part-time positions, depending on the needs of the Agency.  Some non-full-time roles are also eligible for 100% employer-paid benefits.

Training

We provide a comprehensive training and orientation program, including on-the-job training, and opportunities to attend external training and development courses.

Staff Development Program

We support the ongoing development of our employees with tuition reimbursement to further your career.

Student Placement Program

We provide placement opportunities for students from a variety of programs.

You must submit a police check with the vulnerable sector completed. 
We require an original copy of a recent police check, no older than three months from the start date of student placement.

Please ensure that we know the start and end dates for placement, the number of hours that need to be completed, as well as the days of the week the student will be at the agency working on their placement hours.

If you are interested in joining our Awesome Team, please submit a resume and a cover letter to hr@algomafamilyservices.org

Current Opportunities

If you are interested in a placement with us, please send your resume and placement details (number of hours, days, etc.) and any specific area of interest, if applicable, to recruitment@algomafamilyservices.org.

Counsellor, Outreach Worker-Anti Human trafficking

Sault Ste. Marie

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Position: Counsellor, Outreach Worker – Anti-Human Trafficking
Reports to: Clinical Manager
Location: Sault Ste. Marie                                                                                      Status: Permanent, Full-Time
Hourly Rate: $31.11 – $37.99                                                                                     Reference #: CBS-1025-01
Posting Date: October 25, 2024                                                                               Closing Date: October 31, 2024 at 4:30 pm

JOB SUMMARY:
Using a strength-based, solution-focused, anti-oppressive approach the Counsellor/Outreach Worker will engage with the community and service providers in the development of an Anti-Human Trafficking Project that targets children and youth. The Counsellor/Outreach Workers will work collaboratively with community partners to safely address the concerns of human trafficking. This project will focus on prevention, community development, early intervention, outreach, counselling and coordinating of services and supports. Engagement with victim, survivors, and vulnerable children, youth and caregivers will be critical to the success of this project. This is part of the Anti-Human Trafficking Community Support Fund.
The successful candidate will understand that this is not an 8:30 am – 4:30 pm role. Evening and weekend availability may be required to support our clients. Availability after 4:30 pm on weekdays and during weekends may be required in order to meet the needs of our clients.

MINIMUM EDUCATION/REGISTRATION
 Master of Social Work (M.S.W.) or M.A. in Counselling Psychology is preferred.
 Bachelor Degree of Social Work, Bachelor of Psychology or a degree in the Social Sciences accepted.
 Current registration and in good standing with regulated professional college (RSW, RP) is required.
MINIMUM EXPERIENCE
 Two (2) years’ experience forming therapeutic relationship with children, youth or families
 Experience in the Anti-Human Trafficking, Violence Against Women services and/or residential youth services is preferred.
 Lived experience as a survivor is an asset.
 Demonstrated experience in community development and working with community partners.
 Equivalent combinations of training and clinical experience may be considered
QUALIFICATIONS:
 Highly developed skills in working with people that are identified as vulnerable.
 Skilled in working with community partners.
 Familiar with the Trafficking Stages of Change Model.
 Flexible, outgoing with high emotional intelligence and a develop self-care practice.
 Demonstrated cultural competence for diverse populations including LGBTQ2+ and Indigenous Communities.
 Knowledge, understanding and respect of Indigenous cultures, traditions, and teachings to provide culturally competent services.
 Experience in addictions and harm reduction strategies.
 Skill in evidence-informed clinical interventions for children, youth and families (e.g. CBT, DBT, Emotion Focused FT, Solution Focused and Brief Narrative Therapy).
 Ability to work effectively with children, youth and families in a therapeutic, goal-oriented, strength-based way.
 Trained in Trauma Informed Practice and the delivery of wrap around services.
 Thorough knowledge of child, youth and family development (psychological, emotional, physical, and social).
 High level of maturity and interpersonal skills, as well as demonstrated leadership qualities with competence in making and implementing decisions.
 Ability to work cooperatively and negotiate effectively within an interdisciplinary team, across the agency, with collateral agencies/professionals including the medical community at both a front-line and systems level.
 Thorough knowledge of mental health and addictions resources.
 Ability to write clear, concise reports.
 Applied Suicide Intervention Skills Training (ASIST) and Crisis Intervention and Prevention (CPI) Training is an asset.
 Proficiency with computers and software applications such as Microsoft Word, Microsoft Office, Excel, Access, and data MIS.
 Possession of a valid Ontario Driver’s License, ability to travel, and use of a personal vehicle.
 Availability to work flexible hours including evenings and occasional weekends and on-call work may be required.
 Ability to provide services in both official languages (English/French) is an asset.
 Full COVID-19 Vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-1025-01 Counsellor, 

Finance Clerk

Sault Ste. Marie

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Position: Finance Clerk
Reports to: Director, Finance and Administration
Location: Sault Ste. Marie                                                                                       Status: Permanent, Full-Time

 Hourly Rate: $25.82 – $31.37                                                                                  Reference #: ADM-1009-01
      Posting Date: October 9, 2024                                                                               Closing Date: Open Until filled

JOB SUMMARY:
The Finance Clerk is accountable for the maintenance and coordination of the organization’s Accounts Payable, Accounts Receivable, Payroll and Procurement activities. Although this Finance Clerk position is responsible to perform all duties as required, the primary focus will be Payroll.
The Finance Clerk will work in the Finance and Administration team and contribute to the well-being and growth of Algoma Family Services by providing accounting and payroll support to staff and the delivery of services.

MINIMUM EDUCATION/REGISTRATION
• University degree or college diploma in Accounting, Business, or Payroll.
• Payroll Certification is an asset.
• CMA, CGA, CA (CPA) designation is an asset.

MINIMUM EXPERIENCE
• Two years of related work experience in areas of business accounting and/or Payroll processes, procedures, and practices.
• Equivalent combinations of training and experience may be considered

QUALIFICATIONS:
• Prior experience in the preparation and verification of payroll tax forms, such as T4s.
• Prior experience with payroll tax software; Dayforce Ceridian being an asset.
• Must be experienced in revenue and expenditures processing, records maintenance, financial monitoring, reporting processes, and practices and procedures.
• Must be familiar with the operation of electronic accounting software, applications and techniques (MS Dynamics and MS Excel spreadsheet applications) as well as word processing.
• Advanced knowledge of payroll processing, from the entering of timesheets to committing payroll.
• Ability to detect and reconcile payroll discrepancies
• Knowledge of tax and deduction laws that apply to the payroll processes.
• Must possess a good knowledge of Algoma Family Services programs and service delivery as well as the organization’s administrative and operational services in order to provide advice on operational improvements of the financial area.
• Demonstrated skills in the following areas:
o Initiating, leading and managing organizational and cultural change in keeping with the organization’s Vision, Mission, Values, Board policy and Executive directives.
o Excellent written and oral communication skills, highly developed interpersonal skills and high levels of tact and diplomacy.
• Ability to work in a highly professional multi-disciplinary team environment.
• Possession of a valid Ontario Driver’s License (minimum of Class G if over the age of 19 and Class G2 license if 19 and under), ability to travel within the district of Algoma and use of a personal vehicle.
• Availability to work flexible hours including evenings and occasional weekends
• Ability to provide services in both official languages (English/French) is an asset.
• Full COVID-19 Vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # ADM-1009-01.

Child & Youth Worker

ELLIOT LAKE

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Position: Child and Youth Worker                                                     Reports to: Clinical Manager
Location: Elliot Lake                                                                             Status: Permanent, Full-Time
Hourly Rate: $25.82 – $31.37                                                             Reference #: CYW-0709-01
Posting Date: July 9, 2024                                                                  Closing Date: Until Filled

JOB SUMMARY:
Reporting to the Clinical Manager, Intensive Treatment Services (ITS), the Child and Youth Worker (CYW) works alongside the ITS Counsellors in providing intensive treatment services to children, youth and their family/caregiver in their home and community. An incredibly challenging but rewarding position, the CYW will work in collaboration with the client’s mulita-systemic treatment/care team to stabilize the client’s behaviour and mood, as well as, providing the necessary skills to help the client achieve personal goals, develop healthy relationships, gain essential life and social skills, safety plan, and provide coaching in therapy as needed. Inherent to this work is the recognition and management of risk associated with clients experiencing mild, moderate, and/or severe conditions of mental health, and or substance use challenges. Essential to facilitating change is the inclusion of the client’s culture, community, and informal circle of support. The CYW work environment may include the client’s home, school, alternative home, and the community.
As a member of the AFS Team, the CYW plays an important role in promoting our culture of care through the modelling of our organizational values and delivering on our mission, vision, and strategic objectives, with kindness, compassion, and care. Extraordinarily committed, the CYW will also promote inclusive and culturally sensitive services from a trauma-informed, client-centred, strength-based, and solution-focused approach within an anti-oppressive practice context.

MINIMUM EDUCATION/REGISTRATION
 Child and Youth Worker Degree or Diploma

MINIMUM EXPERIENCE
 Two (2) years’ experience working with children, youth, and families
 Experience working with high risk and marginalized children and youth
 Equivalent combinations of training and experience may be considered

QUALIFICATIONS:
 Ability and maturity to act calmly in situations demanding quick assessment and immediate action.
 Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
 Training in WHMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
 Advanced knowledge of and ability to apply child and youth behavioral management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
 A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss on child development.
 Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school and community.
 Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
 Ability to provide skill-building training to the client and their caregivers.
 Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend all meetings, and complete assigned paperwork with accuracy and on-time.
 Clear understanding of parameters of confidentiality and reporting responsibilities under pertinent legislation, such as, The Child, Youth and Family Services Act, The Education Act, The Mental Health Act of Ontario, The Personal Health Information Protection Act and the Youth Criminal Justice Act.
 Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers, and education personnel.
 Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as client information management systems.
 Certification in Crisis Prevention and Intervention.
 Possession of a current First Aid Certificate and CPR is required
 Possession of a valid Ontario Driver’s License (minimum of Class G if over the age of 19 and Class G2 license if 19 and under), ability to travel within the district of Algoma and use of a personal vehicle.
 Availability to work flexible hours including evenings.
 Ability to provide services in both official languages (English/French) is an asset.
 Full COVID-19 Vaccination.
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CYW-0708-01

Child and Youth Care Practitioner, Live In Treatment

SAULT STE MARIE

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Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisor, Live in Care and Community Services
Location: Sault Ste. Marie                                                                                                     Status: Temporary, Casual / Relief                                        Hourly Rate: $25.82 – $31.37                                                                                              Reference #: CCS-0702-01
Posting Date: July 2, 2024                                                                                                    Closing Date: Ongoing

JOB SUMMARY
Reporting to the Supervisor, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYC) is a key service provider along our continuum of live-in care services that includes the home of the client, therapeutic foster homes, parent-model care homes, and a live-in treatment program. An incredibly challenging but rewarding position, the CYC will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live-in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCP-LIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• Two (2) years’ experience working with high risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Full COVID-19 vaccination.
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org # CCS-0702-01

Volunteer & Make a Difference

Thank you for your interest in volunteering with Algoma Family Services Foundation. Our volunteers are amongst our greatest asset. They are the heart and soul of many programs across the Algoma District. We simply could not do what we do without the support of our amazing volunteers.  Would you like to be part of this amazing group of volunteers and make a difference in the lives of people in our community? Fill out an application today!

Start Your Volunteer Application
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Algoma Family Services Client's Bill of Rights and Related Responsibilities

CLIENT’S BILL OF RIGHTS AND RELATED RESPONSIBILITIES

As a client of Algoma Family Services, you have the following rights and responsibilities:

RIGHTS

  1. To be treated with courtesy and respect in a safe, supportive environment.
  2. To receive service that respects your dignity, independence, privacy and confidentiality.
  3. To receive service that respects your individuality and your values, and responds sensitively to your needs and preferences.
  4. To be fully informed, including receiving information about your services and your personal client record.
  5. To consent to or refuse a service, based on having the information needed to help make an informed decision, including the intervention/treatment options available to you and the likely benefits and/or risks of participation or non-participation.
  6. To withhold or withdraw consent to collect, use, or disclose your personal health information.
  7. To participate in assessment and service planning.
  8. To have your support network involved in your service.
  9. To receive quality services that comply with professional standards.
  10. To express your concerns, make a complaint, appeal a decision.

RESPONSIBILITIES

  1. To work with us to plan your care and meet your service goals.
  2. To keep appointments and be on time, or give us at least 24-hour cancellation notice.
  3. To respect our staff and our property; treat us as you wish to be treated.
  4. To respect the rights and confidentiality of others.
  5. * To tell us if you need more information or don’t understand something.
  6. * To tell us if you believe you have been treated unfairly or received poor service.

* Please speak to either your AFS Counsellor or call the AFS Executive Director at (705) 945-5050 or Toll Free 1-800-461-2237.

À titre de client des Services aux familles d’Algoma, vous jouissez des droits et vous acceptez les responsabilités qui suivent:

DROITS

  1. Être traité avec courtoisie et respect dans un milieu sûr et positif.
  2. Recevoir des services qui respectent votre dignité, votre indépendance, votre vie privée et votre confidentialité.
  3. Recevoir des services qui respectent votre individualité et vos valeurs et qui sont sensibles à vos besoins et à vos préférences.
  4. Être pleinement informé, notamment en ce qui concerne les renseignements sur les services que vous recevez et votre dossier personnel.
  5. Consentir à un service ou refuser un service, après avoir obtenu les renseignements nécessaires pour prendre une décision éclairée, y compris les options d'intervention/traitement disponibles à vous et les avantages et/ou les risques probables de la participation ou de la non-participation.
  6. Refuser ou retirer votre consentement à la collecte, à l’utilisation ou à la divulgation de vos renseignements personnels sur la santé.
  7. Participer à l’évaluation et à la planification des services.
  8. Faire participer votre réseau de soutien à la prestation de vos services.
  9. Recevoir des services de qualité qui sont conformes aux normes professionnelles.
  10. Exprimer vos préoccupations, porter plainte et contester une décision.

RESPONSABILITÉS

  1. Collaborer avec nous pour planifier vos soins et réaliser vos objectifs en matière de services.
  2. Vous présenter à vos rendez-vous à l’heure, ou nous donner un avis d’annulation d’au moins 24 heures.
  3. Respecter nos employés et notre propriété; nous traiter de la façon dont vous aimeriez être traité.
  4. Respecter les droits et la confidentialité des autres.
  5. *Nous le dire si vous avez besoin de plus amples renseignements ou si vous ne comprenez pas.
  6. *Nous le dire si vous croyez avoir subi un traitement injuste ou reçu un service médiocre.

* Veuillez vous adresser à votre conseiller des SFA ou appeler le directeur des services cliniques des SFA au 945-5050, poste 2044.

Algoma Family Services Privacy Policy

Algoma Family Services, in accordance with the Personal Health Information Protection Act of Ontario November 2004, recognizes the importance of the privacy of your personal health information, and is committed to respecting, safeguarding and protecting your personal health information.

COLLECTION OF YOUR PERSONAL HEALTH INFORMATION

We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include health history and records of your health care. When we have your consent, or the law permits, we collect personal health information about you from other sources.

Before collecting personal health information from you, we will explain to you the purpose of collecting the information. We will only collect, use and disclose your personal health information with your consent, except where otherwise permitted or required by law.

USE AND DISCLOSURES OF PERSONAL HEALTH INFORMATION:

Algoma Family Services uses and discloses your personal health information to:

  • treat and care for you in the community,
  • plan, administer and manage our internal operations,
  • conduct risk management activities,
  • conduct quality improvement activities, teach,
  • conduct research,
  • compile statistics,
  • comply with legal and regulatory requirements, and
  • fulfill other purposes permitted or required by law.

SECURITY:

Your personal health information is kept confidential and secure and used only by those directly involved in your care. We take steps to ensure that everyone who performs services for us protects your privacy and uses your personal health information only for the purposes you have consented to.

Algoma Family Services has policies and procedures that outline:

  • Security practices to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
  • Conducting audits and completing investigations to monitor and manage our privacy compliance.

YOUR ACCESS TO INFORMATION

You have a right to access and request corrections to your personal health information by contacting your treatment team at (705) 945-5050.

You may withdraw your consent for some of the above collections, uses and disclosures, subject to legal exceptions/restrictions and.

*- with reasonable notice, by contacting your treatment team.

UNLESS YOU TELL US NOT TO: we will disclose your information to other health care providers in the “Circle of Care” who need to know this information to provide you with care or help provide you with care.

The “Circle of Care” includes agencies funded by the Ministry of Children and Youth Services to provide you with voluntary children’s services, health care professionals, pharmacies, laboratories, ambulance service, other hospital health care personnel, nursing homes, Community Care Access Centres (CCAC’s) and home service providers who provide you with health care services.

UNLESS YOU TELL US NOT TO: we will disclose your name and address to our Foundation, which may contact you for fundraising purposes. You may ask that your name not be given to the Foundation.

HOW TO CONTACT US

The AFS Privacy Officer can be reached at (705) 945-5050 or (800) 461-2237.

COMPLAINTS

You have the right to complain to the Information and Privacy Commissioner of Ontario. The Commissioner can be reached at:

Information and Privacy Commissioner of Ontario

2 Bloor Street East – Suite 1400, Toronto, ON M4W 1A8

Telephone: 1-800-387-0073 Fax: (416) 325-9195 Email: info @ipc.on.ca

ADDITIONAL INFORMATION

For more information about our privacy practices, or to raise a concern you have with your practices, contact us at:

Algoma Family Services

205 McNabb Street, Sault Ste. Marie, ON P6B 1Y3

Telephone: 1-800-461-2237 Fax (705) 942-9273 Email: afs@algomafamilyservices.ca

 

 

Francais:

Conformément à la Loi de 2004 sur la protection des renseignements personnels sur la santé, les Services aux familles d’Algoma reconnaissent l’importance de la confidentialité à l’égard de vos renseignements personnels sur la santé et s’engagent à respecter et à protéger le caractère confidentiel de ces renseignements.

COLLECTE DE RENSEIGNEMENTS PERSONNELS SUR LA SANTÉ

Nous recueillons des renseignements personnels sur la santé à votre sujet directement auprès de vous ou de la personne qui agit en votre nom. Les renseignements personnels sur la santé que nous recueillons peuvent comprendre vos antécédents médicaux ainsi que les dossiers relatifs aux soins qui vous ont été fournis. Il nous arrive aussi de recueillir des renseignements personnels sur la santé à votre sujet auprès d’autres sources si nous avons obtenu votre consentement au préalable ou si la loi le permet.

Avant de recueillir des renseignements personnels sur la santé à votre sujet, nous vous expliquerons pourquoi ces renseignements sont recueillis. Nous recueillerons, utiliserons et divulguerons des renseignements personnels sur la santé à votre sujet seulement si vous y consentez, sauf si la loi le permet ou l’exige.

UTILISATION ET DIVULGATION DE RENSEIGNEMENTS PERSONNELS SUR LA SANTÉ

Les Services aux familles d’Algoma utilisent et divulguent vos renseignements personnels sur la santé aux fins suivantes:

  • vous traiter et vous soigner dans la communauté;
  • planifier, administrer et gérer nos activités internes;
  • effectuer des activités de gestion des risques;
  • effectuer des activités d’amélioration de la qualité;
  • enseigner;
  • faire des recherches;
  • compiler des statistiques;
  • nous conformer à des exigences juridiques et réglementaires;
  • parvenir à d’autres fins permises ou exigées par la loi.

SÉCURITÉ

Nous veillons à la confidentialité et à la protection de vos renseignements personnels sur la santé. Seules les personnes qui participent directement à vos soins y ont accès. Nous prenons des mesures pour nous assurer que toute personne qui fournit des services pour nous protège votre vie privée et n’utilise vos renseignements personnels sur la santé qu’aux fins auxquelles vous avez consenti.

Les Services aux familles d’Algoma ont mis en place des politiques et procédures qui décrivent :

· les mesures de sécurité servant à protéger vos renseignements personnels sur la santé contre le vol, la perte ainsi que l’accès, la reproduction, la modification, l’utilisation, la divulgation et l’élimination non autorisés;

· les vérifications et les enquêtes menées en vue de surveiller et de gérer notre conformité aux exigences concernant la protection de la vie privée.

VOTRE DROIT D’ACCÈS À VOS RENSEIGNEMENTS PERSONNELS

Vous avez le droit d’accéder à vos renseignements personnels sur la santé et de demander de les faire corriger en communiquant avec votre équipe de traitement au 705 945-5050. Vous pouvez également, sous réserve d’exceptions ou de restrictions légales et sur préavis raisonnable, retirer votre consentement à l’utilisation et à la divulgation de vos renseignements personnels pour certaines des fins susmentionnées en communiquant avec votre équipe de traitement.

À MOINS D’INDICATION CONTRAIRE DE VOTRE PART, nous divulguerons des renseignements personnels qui vous concernent à d’autres fournisseurs de soins faisant partie du « cercle de soins », c’est-à-dire les personnes qui ont besoin de ces renseignements pour vous prodiguer des soins directs ou indirects.

Le « cercle de soins » inclut les organismes financés par le ministère des Services à l’enfance et à la jeunesse pour fournir des services volontaires aux enfants et les professionnels de la santé, les pharmacies, les laboratoires, les services ambulanciers, les hôpitaux, les maisons de soins infirmiers, les centres d’accès aux soins communautaires (CASC) et les fournisseurs de soins à domicile qui vous fournissent des services de santé.

À MOINS D’INDICATION CONTRAIRE DE VOTRE PART, nous donnerons votre nom et votre adresse à notre fondation, qui pourrait communiquer avec vous à des fins de collecte de fonds. Vous pouvez demander que votre nom ne soit pas donné à la fondation.

COMMENT NOUS JOINDRE

Vous pouvez joindre notre agente de protection de la vie privée au 705 945-5050 ou au 1 800 461-2237.

PLAINTES

Vous avez le droit de porter plainte auprès de la commissaire à l’information et à la protection de la vie privée de l’Ontario. Vous pouvez la joindre à l’adresse suivante:

Commissaire à l’information et à la protection de la vie privée de l’Ontario

2, rue Bloor Est, bureau 1400, Toronto (Ontario) M4W 1A8

Tél.: 1 800 387- 0073 Téléc.: 416 325- 9195 Courriel: info@ipc.on.ca

RENSEIGNEMENTS SUPPLÉMENTAIRES

Pour obtenir de plus amples renseignements sur nos pratiques en matière de protection de la vie privée ou pour nous faire part de vos préoccupations à ce sujet, n’hésitez pas à communiquer avec nous à l’adresse suivante:

Services aux familles d’Algoma

205, rue McNabb, Sault-Ste-Marie (Ontario) P6B 1Y3

Téléphone: 1 800 461-2237 Télécopieur: 705 942-9273 Courriel: afs@algomafamilyservices.ca

Algoma Family Services PIPEDA Privacy Policy

Sault Ste Marie

205 McNabb Street (Main)
Sault Ste. Marie, ON P6B 1Y3

Contact

Tel (705) 945-5050
Fax (705) 942-9273
Toll-Free 1 (800) 461-2237

Hours

Monday - Friday 8:30 a.m. –4:30 p.m.

Elliot Lake

31A Manitoba Road
Elliot Lake, ON P5A 2A7

Contact

Tel (705) 848-0790
Toll-Free 1 (800) 461-2237
(Connects to AFS Head Office Reception)

Hours

 Monday - Friday - 8:30 a.m. – 4:30 p.m.   (Closed for Lunch 12:00 to 1:00 p.m.)

 

Wawa

26 Ste. Marie Road
Wawa, ON P0S 1K0

Contact

Tel (705) 856-2252
Toll-Free 1 (800) 461-2237
(Connects to AFS Head Office Reception)

Hours

Monday - Friday 9:00 a.m. – 5:00 p.m. (Closed for Lunch 12:00 to 1:00 p.m.)

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