Coordinator, Supervised Access Program

Position: Coordinator, Supervised Access Program
Reports to: Supervisor of Community Services and Strategic Initiatives
Location: Sault Ste. Marie                                                                                              Status: Permanent Full Time
Hourly Rate: $27.09 – $33.47                                                                                         Reference #: CP-0810-01
Posting Date: August 15, 2023                                                                                       Closing Date: August 22, 2023 at 4:30 PM

Reporting to the Supervisor of Community Services and Strategic Initiatives, the Supervised Access Coordinator plays a strategic role on our team.
Specifically, the Coordinator will:
•Coordinate the day-to-day operation of the Supervised Access Program
•Complete intake and screening interviews
•Maintain the quality of the program and adherence to Ministry guidelines for staff training and for site safety
•Promote SAP through legal and social service networks in Algoma and to the general public
•Communicate with Ministry representatives as required for submitting reports, attending meetings, and participating in the provincial peer review process.

•Bachelor of Social Work, BA or equivalent in Social Services
•Child and Youth Worker Diploma

•Two (2) years of professional experience in the areas of social services program management and/or children’s mental health or related field.
•Child and Youth Worker with five (5) years of relevant experience may be considered.

•Experience working with children and families who may have difficulties with custody and access, family violence, sexual abuse, separation, and divorce.
•Ability to work collaboratively with a cross-section of community representatives.
•Strong communication, networking, and community development skills.
• Conflict resolution and mediation skills are required.
• Knowledge of pertinent legislation, such as The Children’s Law Reform Act and The Child and Family Services Act.
• Proficiency with computers, especially Microsoft Word, Outlook, Excel, Access, PowerPoint, and data MIS. Knowledge of SAID is an asset.
• Possession of a current First Aid Certificate and CPR is required.
• Ability to provide services in both official languages (English/French) is preferred.
• Possession of a valid Ontario Driver’s License (minimum of Class G2 if over the age of 19, and Class G license if 19 and under), ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call work may be required.
• Full COVID-19 vaccination required.

1. To maintain and secure confidential client information in the execution of professional responsibilities in a manner that is consistent with required legislation, and AFS policies and procedures.
2. Coordinate the day-to-day operation of the Supervised Access Program.
3. Maintain a high quality of service in accordance with the terms and conditions as set out in the Service Agreement with the Ministry of the Attorney General, and the BestPractices Manual of the Ministry of the Attorney General.
4. In conjunction with the Chair of the Community Partners Management Group [CPMG], coordinate the scheduling and facilitation of quarterly meetings of the CPMG, including developing the agenda; minute the meetings, and presenting program updates.
5. Attend all scheduled provincial meetings/trainings for coordinators of Supervised AccessPrograms, under the leadership of the Ministry of the Attorney General.
6. Participate in the Peer Review Process for provincial Supervised Access Programs, as outlined by the Ministry of the Attorney General.
7. Under the direction of the Manager of Community Services and Strategic Initiatives, and in conjunction with Human Resources, coordinate the screening, hiring, orientation and training of casual staff for the Supervised Access Program.
8. Provide direct site supervision to staff of the Supervised Access Program, and develop appropriate training schedules and opportunities relevant to their position responsibilities. Training may be carried out by the Coordinator, SAP, and, in some instances, facilitated by an external resource knowledgeable in the needs of the program.
9. Provide training specifically geared for selected staff to carry out the responsibilities of the coordinator, SAP when the Coordinator is absent.

10. Complete all intake and screening interviews of clients of the Supervised Access Program.
11. Provide individual, family, and group services where applicable.
12. Promote the Supervised Access Program within the Legal and Social Service community across Algoma, as well as to the public.
13. Ensure a safe working environment, through timely conflict management and problem solving of immediate client concerns, as well as addressing staff and client complaints asper AFS policy.
14. Collect, maintain, and provide information, statistics, and reports.
15. Report to the Supervisor of Community Services and Strategic Initiatives, or designate on a regular basis regarding the general operation of services.
16. Follow the principles of matrix management in communicating clinical issues/concerns relating to the other AFS service streams to the appropriate Supervisors.
17. Take the initiative to develop a personal professional development plan.
18. Assume other responsibilities as assigned from time to time by the Supervisor of Community Services and Strategic Initiatives or designate.


Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
This position falls within the bargaining unit represented by OPSEU.

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