Getting Involved

Position: Counsellor 
Reports to: Clinical Manager
Location: Garden River Wellness Centre, In-Person                                     Status: Permanent, Full-Time
Hourly Rate: $32.11 – $38.99                                                                           Reference #: CCS-0128-01
Posting Date: January 28, 2026                                                                       Closing Date: February 4, 2026, at 4:30 pm

JOB SUMMARY:

Using a strength-based, solution-focused, and family-centred approach within the context of anti-oppressive practice, the Counsellor in partnership with the family and other service providers, will assess and treat children and youth who are experiencing social and emotional challenges, as well as any behavioural difficulties impacting the mental and physical health of the family.
The Counsellor will work with, but not limited to, adults and families, to address mental health, individual and family social well-being through Indigenous World View within a multidisciplinary team setting at the Garden River Wellness Centre. The Counsellor, in partnership with the family and other service providers, utilizes a strength-based, trauma-informed approach to preserve natural family environments. This position will be stationed within the Garden River Wellness Centre, and services will be delivered on the Garden River First Nation.

MINIMUM EDUCATION/REGISTRATION
• Bachelor’s Degree in Social Work or equivalent minimum requirement
• Possession of an Addiction Certificate is an Asset
• Current registration and in good standing with the regulated professional college (RSW, RP) is required

MINIMUM EXPERIENCE
• Two years’ clinical experience working in children’s mental health or related field preferred
• Equivalent combinations of training and experience may be considered

QUALIFICATIONS:
 Knowledge of family-based interventions, systems theory, child development and behaviour management.
 Understanding and respect of Indigenous cultural knowledge, including traditional teachings and protocols of the region, with respect to working with Elders and Knowledge Keepers.
 A sound knowledge of and understanding of Indigenous issues, including the effects of intergenerational and colonial trauma.
 Knowledge of empirically-based treatment models.
 Demonstrated ability to work as part of a treatment team.
 Knowledge of pertinent legislation, such as The Child, Youth and Family Services Act, The Education Act, The Mental Health Act and the Youth Criminal Justice Act.
 Proficiency with computers, especially Microsoft Word, Outlook, Excel, Access, P.S. Suites, and data MIS.
 Proficiency with computers and software applications such as Microsoft Word, Microsoft Office, Excel, Access, and data MIS.
 Possession of a valid Ontario Class “G” Driver’s License, ability to travel within the district of Algoma, and use of a personal vehicle.
 Availability to work flexible hours including evenings and occasional weekends.
 Ability to provide services in both official languages (English/French) is an asset.
 Must provide a clean Criminal Records Check.
 Full COVID-19 Vaccination.
Duties and Responsibilities: Please refer to the attached job description
This position falls within the OPSEU bargaining unit.
Algoma Family Services (AFS) is committed to equity in employment access and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0128-01.

Position: Counsellor. Counselling & Therapy Services 
Reports to: Clinical Manager
Location: Blind River, Thessalon, Central Algoma, In-Person                     Status: Permanent, Pro-Rated (21-35 hours per week)
Hourly Rate: $32.11 – $38.99                                                                           Reference #: CCS-0128-02
Posting Date: January 28, 2026                                                                       Closing Date: February 4, 2026, at 4:30 pm

JOB SUMMARY:

Using a strength-based, solution-focused, and family-centered approach within the context of anti-oppressive practice, the Counsellor in partnership with the family, circle of care, and other service providers, will assess and treat children, youth, and their families who are experiencing social, emotional, and behavioural challenges. Treatment will include an assessment of need, development of a treatment plan, in-person and/or virtual service provision through individual and/or group therapy, referral to additional services if required, and discharge from service planning including any follow up care. The incumbent will be located in either Blind River, Thessalon or Central Algoma, but will also cover the regions of Desbarats, and Bruce Minds as required.

MINIMUM EDUCATION/REGISTRATION
• Bachelor Degree of Social Work, Bachelor of Psychology or a degree in the Social Sciences accepted
• Current registration and in good standing with regulated professional college (RSW, RP) is required.

MINIMUM EXPERIENCE
• Two (2) years’ clinical experience working in a related field preferred
• Equivalent combinations of training and experience may be considered

QUALIFICATIONS:

Skill in a variety of cognitive-based, post-crisis intervention, solution-focused and brief therapy techniques with children, youth and families.
• Skill in evidence-informed clinical interventions for children, youth and families.
• Ability to work effectively with children, youth and families in a therapeutic goal-oriented way.
• Thorough knowledge of child, youth and family development (psychological, emotional, physical, social).
• High level of maturity and interpersonal skills, as well as demonstrated leadership qualities with competence in making and implementing decisions.
• Ability to work cooperatively and negotiate effectively within an interdisciplinary team, across the agency, with collateral agencies/professionals including the medical community at both a front-line and systems level.
• Thorough knowledge of mental health resources.
• Ability to write clear, concise reports.
• Proficiency with computers and software applications such as Microsoft Word, Microsoft Office, Excel, Access, and data MIS.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel within the district of Algoma, and use of a personal vehicle.
• Availability to work flexible hours, including evenings and occasional weekends.
• Ability to provide services in both official languages (English/French) is an asset.
• Must provide a clean Criminal Record Check.
• Full COVID-19 Vaccination.

Duties and Responsibilities: Please refer to the attached job description
This position falls within the OPSEU bargaining unit.
Algoma Family Services (AFS) is committed to equity in employment access and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0128-02.

Position: Counsellor, Anti-Human Trafficking Outreach Worker
Reports to: Clinical Manager
Location: Sault Ste. Marie, In-Person                                                                     Status: Permanent, Full-Time

Hourly Rate: $32.11 – $38.99                                                                              Reference #: CCS-0203-01
Posting Date: February 3, 2026                                                                               Closing Date: February 10, 2026, at 4:30 p.m.
JOB SUMMARY
Using a strength-based, solution-focused, anti-oppressive approach the Counsellor/Outreach Worker will engage with the community and service providers in the development of an Anti-Human Trafficking programs that targets children and youth. The Counsellor/Outreach Workers will work collaboratively with community partners to safely address the concerns of human trafficking. The incumbent(s) will focus on prevention, community development, early intervention, outreach, counselling and coordinating of services and supports. Engagement with victims, survivors, and vulnerable children, youth and caregivers will be critical to the success of this role.
The successful candidate will understand that this is not an 8:30am – 4:30pm role. Evening and weekend availability may be required to support our clients. Availability after 4:30pm on weekdays and during weekends may be required in order to meet the needs of our clients.

MINIMUM EDUCATION/REGISTRATION
 Master Social Work, MA Counselling preferred.
 Bachelor of Social Work or a BA is required.
 Diploma in Social Services an asset.
 Current registration and in good standing with regulated professional college (RSW, RP) is required.

MINIMUM EXPERIENCE
 Two years’ experience forming therapeutic relationship with children, youth or families.
 Experience in the Anti-Human Trafficking, Violence Against Women services and/or residential youth services is preferred.
 Lived experience as a survivor is an asset.
 Demonstrated experience in community development and working with community partners.
 Equivalent combinations of training and experience may be considered.

QUALIFICATIONS:
 Highly developed skills in working with people that are identified as vulnerable.
 Skilled in working with community partners.
 Familiar with the Trafficking Stages of Change Model.
 Flexible, outgoing with high emotional intelligence and a develop self-care practice.

 Demonstrated cultural competence for diverse populations including LGBTQ2+ and Indigenous Communities.

 Knowledge, understanding and respect of Indigenous culture, traditions and teachings to provide culturally competent services

 Experience in addictions and harm reduction strategies.

 Skill in evidence-informed clinical interventions for children, youth and families (e.g. CBT, DBT, Emotion Focused FT, Solution Focused and Brief Narrative Therapy)

 Ability to work effectively with children, youth and families in a therapeutic, goal-oriented, strength based way  Trained in Trauma Informed Practice and the delivery of wrap around services

 Thorough knowledge of child, youth and family development (psychological, emotional, physical, social).

 High level of maturity and interpersonal skills, as well as demonstrated leadership qualities with competence in making and implementing decisions.

 Ability to work cooperatively and negotiate effectively within an interdisciplinary team, across the agency, with collateral agencies/professionals including the medical community at both a front-line and systems level.

 Thorough knowledge of mental health and addictions resources.

 Ability to write clear, concise reports.

 Applied Suicide Intervention Skills Training (ASIST) and Crisis Intervention and Prevention (CPI) Training is an asset.

 Proficiency with computers and software applications such as Microsoft Word, Microsoft Office, Excel, Access, and data MIS.

 Possession of a valid Ontario Driver’s, License ability to travel within the district of Algoma and use of a personal vehicle.

 Availability to work flexible hours including evenings, occasional weekends and on call.

 Ability to provide services in both official languages (English/French) is an asset.

 Must provide a clean Criminal Records Check.

 Fully immunized.
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0203-01.

Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisors, Live in Care and Community Services
Location: Sault Ste. Marie, In-Person                                                                                  Status: Temporary, Full Time ( up to 18 month contract)
Hourly Rate: $26.82 – $32.37                                                                                              Reference #: CCS-0204-01
Posting Date: February 4, 2026                                                                                           Closing Date: Open until filled.

JOB SUMMARY
Reporting to the Supervisors, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYCP) is a key service provider to the Live-in Treatment Home. An incredibly challenging but rewarding position, the CYCP will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCPLIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• One (1) year of experience working with high-risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Must provide a clean Broad Sector Check.
• Full COVID-19 vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0204-01.

Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisors, Live in Care and Community Services
Location: Sault Ste. Marie, In-Person                                                                                  Status: Casual/Relief
Hourly Rate: $26.82 – $32.37                                                                                              Reference #: CCS-0203-02
Posting Date: February 3, 2026                                                                                           Closing Date: Open until filled.

JOB SUMMARY
Reporting to the Supervisors, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYCP) is a key service provider to the Live-in Treatment Home. An incredibly challenging but rewarding position, the CYCP will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCPLIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• One (1) year of experience working with high-risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Must provide a clean Broad Sector Check.
• Full COVID-19 vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0203-02.

Position: Information Technology Administrator
Status: Permanent Full-Time – Out of Scope
Reports to: Director of Finance and Administration
Workplace: Sault Ste. Marie                                                                                                                        Worktype: In-Person
Hourly Rate: $37.14 -$45.47                                                                                                                          Reference #: CBS-1219-01
Posting Date: December 19, 2025                                                                                                            Closing Date: Open until filled

JOB SUMMARY:
The Information Technology Administrator role oversees the organization’s entire IT function, providing leadership, operational management, and direct supervision of the IT and Helpdesk teams while ensuring the reliability, security, and integrity of all systems, especially the EMHware client information system. It leads cybersecurity initiatives, ensures PHIPA-compliant privacy practices, and maintains strong data integrity in collaboration with analytics and privacy partners. The position also drives technology innovation, including the adoption of AI, supports strategic planning and vendor management, and serves as the primary liaison with external stakeholders. Overall, the Administrator strengthens organizational technology capacity and fosters a culture of continuous improvement and learning.
MINIMUM EDUCATION/REGISTRATION
• University degree in Computer Science, Information Technology, or a related field.
MINIMUM EXPERIENCE
• Minimum three (3) years of experience in information technology, including at least two (2) years in a supervisory or team lead capacity.
QUALIFICATIONS:
• Industry certifications are highly valued: ITIL, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or equivalent.
• Demonstrated experience in network infrastructure, server administration, virtualization, and cloud technologies (Microsoft 365, Azure, VMware).
• Hands-on experience with client information management systems; EMHware experience preferred.
• Strong knowledge of cybersecurity principles, including system hardening, patch management, incident response, and data backup/recovery.
• Familiarity with privacy legislation (PHIPA) and compliance requirements in a healthcare or social services environment.
• Experience administering Microsoft 365 environments including Exchange Online, Entra ID (Azure AD), SharePoint, and Intune.
• Knowledge of artificial intelligence (AI) technologies and their practical application to organizational efficiency and service delivery.
• Demonstrated ability to manage vendor relationships, negotiate contracts, and oversee IT budgets.
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
• Strong leadership, organizational, and problem-solving skills with a solution-focused approach.
• Experience working in a not-for-profit, multi-service agency is an asset.
• Availability for flexible hours, including on-call support for emergencies.
• Clear Criminal Records Check, including Broader Sector Check.
• Valid driver’s license and access to a reliable vehicle.
• Fully immunized, including COVID-19 vaccinations.
Duties and Responsibilities: Please refer to the attached job description

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-1219-01.

Position: Manager, Business Analytics & Continuous Improvement

Reports to: Chief Executive Officer

Location: Sault Ste. Marie, Ontario                                                                                               Status: Permanent, Full Time -In Person

Hourly Rate: $40.62 – $49.62                                                                                                              Reference #: CBS-1126-03

Posting Date: November 26, 2025                                                                                                     Closing Date: Until filled.

JOB SUMMARY
The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making. The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values.

MINIMUM EDUCATION/REGISTRATION
 Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field.

MINIMUM EXPERIENCE
 Minimum three (3) years’ experience in business analytics, process improvement, or related roles

QUALIFICATIONS:
 Experience in developing and implementing quality improvement plans and program evaluation.
 Experience with Lean, Six Sigma, or other continuous improvement methodologies.
 Familiarity with accreditation standards and external review processes.
 Strong knowledge of statistics and statistical analysis methods.
 Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs.
 Experience with data visualization tools (e.g., Tableau, Power BI, Excel).
 Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 Experience with database management and data governance principles.
 Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders.
 Experience in change management and facilitating organizational change initiatives.
 Experience working in a not-for-profit, multi-service agency is an asset.
 Strong interpersonal, communication, and organizational skills.
 Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients.
 Commitment to inclusive, anti-oppressive, and culturally sensitive practices.
 Satisfactory criminal records check, including vulnerable sector screening.
 Valid driver’s license and access to a reliable vehicle.
 Full vaccination required.

Duties and Responsibilities: Please refer to the attached job description
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-1126-03.

Position: Senior Director of Services
Reports to: Chief Executive Officer
Location: Sault Ste. Marie, Ontario, In-Person                                                                       Status: Permanent, Full-Time

Hourly Rate: $97,988.80 – $120,502.20                                                                                  Reference #: ADM-1028-01
Posting Date: October 28, 2025                                                                                             Closing Date: Open Until Filled

JOB SUMMARY:

Reporting to the CEO, the Senior Director of Services is responsible for overseeing the delivery of services to the children, youth, families and adults that we serve. This responsibility includes: monitoring access and wait times; reporting to Senior Leadership, Board of Directors, and funders; evaluating outcomes and impact of service; identifying opportunities for efficiencies, improving access and reducing wait times; addressing service gaps and working collaboratively with our partners to create an inclusive, integrated, responsive, and effective service system.
As a member of the AFS Senior Leadership Team, the Senior Director of Services plays a crucial role in promoting our culture of care through the modelling of our organizational values and delivering on our mission, vision, and strategic objectives. The role is strategic and hands-on, implementing system and process improvements that support the organization’s growth and change strategy. The Senior Director of Services will act as the Leadership Team’s trusted advisor and subject matter expert regarding Service and Clinical matters. Extraordinarily committed, the Senior Director will also promote inclusive and culturally sensitive services from a client-centred, strength-based, trauma-informed, and solution-focused approach within an anti-oppressive practice context.
The Senior Director of Services will work closely with the CEO and be designated to act on behalf of the CEO in their absence and/or upon request.

MINIMUM EDUCATION/REGISTRATION
Doctorate or Master’s degree in Social Work, Counselling or Psychology.
Registration with the College of Social Work, Psychology or Psychotherapy.

MINIMUM EXPERIENCE

Five-year clinical experience in a leadership role specific to mental health and addictions services, preferably, in children’s mental health.

QUALIFICATIONS:
• A winning and driven attitude with and innovation mindset.
• Measured flexibility with a high degree of emotional intelligence.
• A Servant Leadership approach.
• Advanced critical thinking skills, including excellent dispute resolution and crisis management skills.
• Superior written and verbal communication skills.
• Strong, clinical, innovative leadership as demonstrated through projects, programs, and practices.
• Committed to collaborative work as evidence in the lead of projects, committees and programs.
• Business acumen concerning budget management and financial oversight.
• Superior labour relationship and complaint management skills.
• Highly organized.
• Superior written and verbal communication skills to establish and maintain effective and respectful communication with agency staff, the Union, the Board of Directors, colleagues and the community.
• Proficient with technology and software such as MS Office Suite.
• Background in statistical analysis and research methodology.
• A satisfactory criminal records check, including a vulnerable person’s record check.
• Valid driver’s license and access to a reliable vehicle.
• Ability to communicate in both official languages (English/French) is an asset.
• Full COVID-19 vaccination required.
• Must provide a clean Criminal Record Check.
Duties and Responsibilities; Please refer to attached job description
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # ADM-1028-01.