Getting Involved

Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisors, Live in Care and Community Services
Location: Sault Ste. Marie, In-Person                                                                                  Status: Temporary, Full Time ( up to 18 month contract)
Hourly Rate: $26.82 – $32.37                                                                                              Reference #: CCS-0204-01
Posting Date: February 4, 2026                                                                                           Closing Date: Open until filled.

JOB SUMMARY
Reporting to the Supervisors, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYCP) is a key service provider to the Live-in Treatment Home. An incredibly challenging but rewarding position, the CYCP will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCPLIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• One (1) year of experience working with high-risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Must provide a clean Broad Sector Check.
• Full COVID-19 vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0204-01.

Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisors, Live in Care and Community Services
Location: Sault Ste. Marie, In-Person                                                                                  Status: Casual/Relief
Hourly Rate: $26.82 – $32.37                                                                                              Reference #: CCS-0203-02
Posting Date: February 3, 2026                                                                                           Closing Date: Open until filled.

JOB SUMMARY
Reporting to the Supervisors, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYCP) is a key service provider to the Live-in Treatment Home. An incredibly challenging but rewarding position, the CYCP will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCPLIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• One (1) year of experience working with high-risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Must provide a clean Broad Sector Check.
• Full COVID-19 vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0203-02.

Position: Manager, Business Analytics & Continuous Improvement

Reports to: Chief Executive Officer

Location: Sault Ste. Marie, Ontario                                                                                               Status: Permanent, Full Time -In Person

Hourly Rate: $40.62 – $49.62                                                                                                              Reference #: CBS-0305-01

Posting Date: March 5, 2026                                                                                                           Closing Date: Until filled.

JOB SUMMARY
The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making. The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values.

MINIMUM EDUCATION/REGISTRATION
 Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field.

MINIMUM EXPERIENCE
 Minimum three (3) years’ experience in business analytics, process improvement, or related roles

QUALIFICATIONS:
 Experience in developing and implementing quality improvement plans and program evaluation.
 Experience with Lean, Six Sigma, or other continuous improvement methodologies.
 Familiarity with accreditation standards and external review processes.
 Strong knowledge of statistics and statistical analysis methods.
 Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs.
 Experience with data visualization tools (e.g., Tableau, Power BI, Excel).
 Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 Experience with database management and data governance principles.
 Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders.
 Experience in change management and facilitating organizational change initiatives.
 Experience working in a not-for-profit, multi-service agency is an asset.
 Strong interpersonal, communication, and organizational skills.
 Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients.
 Commitment to inclusive, anti-oppressive, and culturally sensitive practices.
 Satisfactory criminal records check, including vulnerable sector screening.
 Valid driver’s license and access to a reliable vehicle.
 Full vaccination required.

Duties and Responsibilities: Please refer to the attached job description
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-1126-03.

Position: Senior Director of Services
Reports to: Chief Executive Officer
Location: Sault Ste. Marie, Ontario, In-Person                                                                       Status: Permanent, Full-Time

Hourly Rate: $97,988.80 – $120,502.20                                                                                  Reference #: ADM-1028-01
Posting Date: October 28, 2025                                                                                             Closing Date: Open Until Filled

JOB SUMMARY:

Reporting to the CEO, the Senior Director of Services is responsible for overseeing the delivery of services to the children, youth, families and adults that we serve. This responsibility includes: monitoring access and wait times; reporting to Senior Leadership, Board of Directors, and funders; evaluating outcomes and impact of service; identifying opportunities for efficiencies, improving access and reducing wait times; addressing service gaps and working collaboratively with our partners to create an inclusive, integrated, responsive, and effective service system.
As a member of the AFS Senior Leadership Team, the Senior Director of Services plays a crucial role in promoting our culture of care through the modelling of our organizational values and delivering on our mission, vision, and strategic objectives. The role is strategic and hands-on, implementing system and process improvements that support the organization’s growth and change strategy. The Senior Director of Services will act as the Leadership Team’s trusted advisor and subject matter expert regarding Service and Clinical matters. Extraordinarily committed, the Senior Director will also promote inclusive and culturally sensitive services from a client-centred, strength-based, trauma-informed, and solution-focused approach within an anti-oppressive practice context.
The Senior Director of Services will work closely with the CEO and be designated to act on behalf of the CEO in their absence and/or upon request.

MINIMUM EDUCATION/REGISTRATION
Doctorate or Master’s degree in Social Work, Counselling or Psychology.
Registration with the College of Social Work, Psychology or Psychotherapy.

MINIMUM EXPERIENCE

Five-year clinical experience in a leadership role specific to mental health and addictions services, preferably, in children’s mental health.

QUALIFICATIONS:
• A winning and driven attitude with and innovation mindset.
• Measured flexibility with a high degree of emotional intelligence.
• A Servant Leadership approach.
• Advanced critical thinking skills, including excellent dispute resolution and crisis management skills.
• Superior written and verbal communication skills.
• Strong, clinical, innovative leadership as demonstrated through projects, programs, and practices.
• Committed to collaborative work as evidence in the lead of projects, committees and programs.
• Business acumen concerning budget management and financial oversight.
• Superior labour relationship and complaint management skills.
• Highly organized.
• Superior written and verbal communication skills to establish and maintain effective and respectful communication with agency staff, the Union, the Board of Directors, colleagues and the community.
• Proficient with technology and software such as MS Office Suite.
• Background in statistical analysis and research methodology.
• A satisfactory criminal records check, including a vulnerable person’s record check.
• Valid driver’s license and access to a reliable vehicle.
• Ability to communicate in both official languages (English/French) is an asset.
• Full COVID-19 vaccination required.
• Must provide a clean Criminal Record Check.
Duties and Responsibilities; Please refer to attached job description
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # ADM-1028-01.