Getting Involved

 

Call for Services (705) 945-5050

Walk-In Counselling Service
(705) 759-5989

Algoma Family Services Careers

Join our Awesome Team Join our team at Algoma Family Services (AFS) and live our vision of “Inspiring Hope and Wellness.”

 

AFS is a dynamic, multi-service agency that offers a caring, family-friendly work environment with flexible hours and the opportunity to continuously learn and grow.

We pride ourselves on our inclusive and caring work environment. All levels of our team are friendly and supportive, and we strive every day to support each other. 

AFS is dedicated to building a workforce that reflects the diversity of the community in which we live and serve.   AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

We also promote employee well-being through our various committees, such as our Social, Wellness, Inclusion and Diversity and Joint Health and Safety Committees. These employee-led committees are instrumental in organizing social activities, contests and learning opportunities across the organization.

Why Choose Us

We offer competitive wages and an excellent benefits package.

Our benefits package includes:

  • Four weeks vacation after the first year of employment; five weeks of vacation after five years
  • Up to 12 paid sick/personal wellness days per year
  • CAAT pension employer match of up to 6%
  • 100% Employer Paid Health and Dental Benefits including:
    • Short-term sick leave and long-term sick leave benefits.
    • Extended health care and dental coverage plans.
    • Employee Assistance Program

Training

We provide a comprehensive training and orientation program, including on-the-job training, and opportunities to attend external training and development courses.

Staff Development Program

We support the ongoing development of our employees with tuition reimbursement to further your career.

Student Placement Program

We provide placement opportunities for students from a variety of programs.

You must submit a police check with the
vulnerable sector completed.

We require an original copy of a recent police check, no older than three months from the start date of student placement.

Please ensure that we know the start and end dates for placement, the number of hours that need to be completed,

as well as the days of the week the student will be at the agency working on their placement hours.

If you are interested in joining our Awesome Team, please submit a resume and a cover letter to hr@algomafamilyservices.org

If you are relocating from a distance greater than 140 km away, we provide monetary assistance to successful applicants.

Not all staff members are full-time employees.

We do offer temporary, casual, and part-time positions, depending on the needs of the Agency.

Some non-full-time roles are also eligible for 100% employer-paid benefits.

Current Opportunities

If you are interested in a placement with us, please send your resume and placement details (number of hours, days, etc.) and any specific area of interest, if applicable, to recruitment@algomafamilyservices.org.

Counsellor -Virtual Youth Hub

In Person or Virtual

Read More About This Job

Position: Counsellor – Virtual Youth Hub
Reports to:
Clinical Manager
Location:
In-Person or Virtual                                                                         Status: Temporary, Full-Time, 1-year
Hourly Rate:
$32.11 – $38.99                                                                           Reference #: CCS-0119-01
Posting Date:
January 19, 2026                                                                       Closing Date: January 26, 2026, at 4:30 pm

JOB SUMMARY:
This position will provide in-person and virtual counselling support to youth within Ontario aged 12-25. The Counsellor will work as part of an interdisciplinary team to support all youth coming to utilize the hub with a particular focus on those accessing counselling. The Counsellor will provide Single Therapy sessions as well as brief counselling to those who present to access services. The Counsellor will also be responsible to complete all paperwork and capture statistics related to their clinical work as YWHO uses Measurement Based Care. Position could include the provision of group services as the need presents and as the position grows.

MINIMUM EDUCATION/REGISTRATION
• Bachelor Degree of Social Work, Bachelor of Psychology or a degree in the Social Sciences accepted
• Current registration and in good standing with regulated professional college (RSW, RP) is required.

MINIMUM EXPERIENCE
• Two years’ clinical experience working in children’s mental health or related field preferred Equivalent combinations of training and experience may be considered

QUALIFICATIONS:
• Skill in a variety of cognitive-based, post-crisis intervention, solution-focused and brief therapy techniques with children, youth and families.
• Skill in evidence-informed clinical interventions for children, youth and families.
• Ability to work effectively with children, youth and families in a therapeutic goal-oriented way.
• Thorough knowledge of child, youth and family development (psychological, emotional, physical, social).
• High level of maturity and interpersonal skills, as well as demonstrated leadership qualities with competence in making and implementing decisions.
• Ability to work cooperatively and negotiate effectively within an interdisciplinary team, across the agency, with collateral agencies/professionals including the medical community at both a front-line and systems level.
• Experience providing Virtual Services
• Thorough knowledge of mental health resources.
• Ability to write clear, concise reports.
• Proficiency with computers and software applications such as Microsoft Word, Microsoft Office, Excel, Access, and data MIS.
• Possession of a valid Ontario Driver’s License (minimum of Class G if over the age of 19 and Class G2 license if 19 and under), ability to travel within the district of Algoma and use of a personal vehicle.
• Availability to work flexible hours, including evenings and occasional weekends.
• Ability to provide services in both official languages (English/French) is an asset.
• Satisfactory vulnerable sector check and full COVID-19 vaccination required.
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CCS-0119-01

Virtual Youth Hub Navigator

In Person or Virtual

Read More About This Job

Position: Virtual Youth Hub Navigator
Reports to:
Supervisor, Community Services
Location:
In-Person or Virtual                                                                                   Status: Temporary, Full-Time, 1-year
Hourly Rate:
$25.31 – $30.48                                                                                    Reference #: CCS-0119-02
Posting Date:
January 19, 2026                                                                                Closing Date: January 26, 2026, at 4:30 pm

JOB SUMMARY:
The Virtual Youth Hub Navigator serves as a central point of contact for youth, families, service providers, and community members seeking access to services through the Virtual Youth Wellness Hub. This role integrates administrative support, youth engagement, and wellness facilitation to ensure a welcoming, inclusive, and responsive environment. The Navigator champions youth voice in service design, supports intake and coordination, and promotes mental health awareness and engagement through innovative programming and communication strategies.
MINIMUM EDUCATION/REGISTRATION
• Diploma or degree in Social Services, Healthcare, Communications, Business Administration, or related field.
MINIMUM EXPERIENCE
Minimum 1–2 years of experience working with youth in mental health, substance use, or community engagement settings.
• Equivalent combinations of training and experience may be considered.
QUALIFICATIONS:
• Strong knowledge of youth engagement strategies, health equity frameworks, and community resources.
• Proficiency in MS Office, EMHware, Dacima or other electronic client file information systems and virtual platforms (Zoom, MS Teams).
• Experience providing Virtual Services
• Excellent interpersonal, organizational, and communication skills.
• Experience with social media and digital engagement tools.
• We strongly encourage applications from First Nations, Métis, Inuit, Black, and other racialized people who are reflective of intersectional experiences (i.e., 2SLGBTQ+, neurodevelopmental differences, living with a disability, etc.)
• Knowledge of approaches that promote health equity, including anti-oppressive and anti-racist practice, 2SLGBTQ+ inclusion, community engagement, cultural safety, trauma-informed care, harm reduction, and human rights and accessibility frameworks.
• Ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.
• Valid Ontario Driver’s License and access to a reliable vehicle.
• Availability to work flexible hours including evenings and occasional weekends
• Bilingualism (English/French) or proficiency in a second language is an asset
• Satisfactory vulnerable sector check and full COVID-19 vaccination required
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CCS-0119-02

Youth Support Worker

In person or Virtual

Read More About This Job

Position: Youth Support Workers
Reports to: Supervisors, Live in Care and Community Services
Location: In-Person or Virtual                                                                                             Status: Temporary, Part-Time 1 Year
Hourly Rate: $23.04 – $27.65                                                                                              Reference #: CCS-0119-03
Posting Date: January 19, 2026                                                                                          Closing Date: January 26, 2026, at 4:30 p.m.

JOB SUMMARY

The Youth Support Worker will work as a member of a diverse interdisciplinary Youth Wellness Team to support youth experiencing mental health, substance use or other challenges. Youth Support involves emotional and practical support between people who share a common experience. Youth Support Workers help to build equal and empathetic relationships, encouraging young people to make decisions based on their own knowledge and expertise about their own needs.
As a Youth Support Worker, you will utilize your lived/living experience of mental health and/or substance use to support youth accessing the Hub to determine their unique goals and service needs. In this role, you will provide education about navigating mental health and substance use challenges as well as where to find resources in the community to address those concerns. As part of the Youth Wellness Team, Youth Support Workers contribute to program development and outreach activities related to YWHO’s Clinical Services, Skills & Well-being Activities and Community Support Services. Youth Support Workers are also responsible for co-creating a welcoming space for youth who access Virtual Hub services, attending drop-in activities, as well as mentorship.
MINIMUM EDUCATION/REGISTRATION
• 1 yr. Minimum post-secondary experience in Social Services, Healthcare or a related field
MINIMUM EXPERIENCE
Lived/living experience as a person with mental health and/or substance use challenges, which may include experience as a recipient of mental health and/or substance use services, is required.
• Equivalent combinations of training and experience may be considered
QUALIFICATIONS:
Knowledge of community resources and navigating the youth mental health and substance use system.
• Demonstrated ability to relate to young people accessing services from a peer perspective and can work within an interdisciplinary health care team.
• Strong self-awareness, self-care practices and can establish and maintain professional relationships with youth accessing youth support services.
• Excellent organizational, time management, communication and interpersonal skills.
• Experience in supporting safe and meaningful drop-in participation and being open to diverse ways of thinking about, understanding and articulating issues related to mental health and substance use is an asset.
• A high degree of familiarity with MS Office and e-mail, as well as the willingness to learn new computer programs, is required; your role will include documentation on the computer.
• We strongly encourage applications from First Nations, Métis, Inuit, Black, and other racialized people who are reflective of intersectional experiences (i.e., 2SLGBTQ+, neurodevelopmental differences, living with a disability, etc.).
• Knowledge of approaches that promote health equity, including anti-oppressive and anti-racist practice, 2SLGBTQ+ inclusion, community engagement, cultural safety, trauma-informed care, harm reduction, and human rights and accessibility frameworks.
• Formalized youth support work experience and experience supporting/connecting with diverse youth is an asset.
• Successful completion of training within the first month, on Youth Support/Recovery, knowledge of Wellness Recovery Action Planning and experience belonging to groups, agencies or organizations related to youth support would be an asset.
• Experience facilitating groups or other consultations with a broad range of participants is an asset.
• Experience providing virtual services.
• Availability to work flexible hours, including evenings and occasional weekends.
• Bilingualism or the ability to speak a second language is considered an asset.
• Satisfactory vulnerable sector check and full COVID-19 vaccination required.
Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CCS-0119-03

Child and Youth Care Practitioner -Live in Treatment

SAULT STE MARIE

Read More About This Job

Position: Child and Youth Care Practitioner – Live-in Treatment
Reports to: Supervisors, Live in Care and Community Services
Location: Sault Ste. Marie, In-Person                                                                                  Status: Temporary, Full-Time (Up to 18 months contract)
Hourly Rate: $26.82 – $32.37                                                                                              Reference #: CCS-0116-01
Posting Date: January 16, 2026                                                                                           Closing Date: January 23, 2026, at 4:30 p.m.

JOB SUMMARY
Reporting to the Supervisors, Live-in Care and Community Services, the Child and Youth Care Practitioner (CYCP) is a key service provider to the Live-in Treatment Home. An incredibly challenging but rewarding position, the CYCP will work in collaboration with the client’s multi-disciplinary treatment/care team to implement recommendations by providing direct mental health services to clients engaged in live-in treatment services. Support may be provided to a client and their family before, during and following live-in treatment, based on site requirements, and in a variety of environments, including home, school, and community settings. CYC Practitioners are scheduled on a rotational basis which includes daytime, evenings, and overnight awake hours to support Live-in Treatment Services that operate 24 hours a day, 7 days a week, 365 days per year.
The CYCP – Live-in Treatment (LIT) will provide care to co-ed youth 12 to 16 years old presenting with acute and chronic conditions of mental health and/or substance use. This care will be provided at our eight bed Live in Treatment program on 631 Second Line West in Sault Ste. Marie. The primary role of the CYCP-LIT is to provide a safe, welcoming, inclusive, stable, and nurturing environment (therapeutic milieu) that promotes behavioural change and growth through the incorporation of traditional Indigenous approaches to well-being blended with western scientific approaches. As an integral member of the care and treatment team, the CYCPLIT will inform the initial assessment and subsequent treatment plan, through observation and engagement of the youth, documentation of the youth’s behavior, attitude, response to the LIT environment, interactions with peers, staff, and family, dietary, hygiene, and sleep habits, and response to counselling, as well as, any medication.

MINIMUM EDUCATION
• Child and Youth Care Degree or Diploma, Social Service Worker, Recreation Therapy, Community and Justice Services, or Addiction and Mental Health diploma, or diploma/degree in a relevant field.

MINIMUM EXPERIENCE
• One (1) year of experience working with high-risk and marginalized children and youth, and families, or the equivalent combination of relevant education and experience.

QUALIFICATIONS:
• Possess a caring, kind, and empathic approach in the engagement of children, youth, and their families in a manner that is consistent with the AFS vision and organizational values.
• Certification in CPI Nonviolent Intervention, or other crisis intervention and de-escalating training, would be considered an asset, along with the ability and maturity to act calmly in situations demanding quick assessment and immediate action.
• Certification in First Aid and CPR.
• Training in WHIMIS, Naloxone administration, Mental Health First Aid, ASIST, and cultural competence.
• Advanced knowledge of and ability to apply child and youth behavioural management approaches in a manner that promotes the client’s development of self-esteem, self-confidence, and self-worth.
• A solid understanding of the effects of abuse and neglect, separation and attachment, grief and loss, on child development.
• Demonstrate an understanding of age and developmentally appropriate behavior for children/adolescents in the home, school, and community.
• Experience working with neuro-diverse (for example, ASD or FASD diagnosis) needs children and youth.
• Ability to provide skill-building training to the client and their caregivers.
• Ability to work both independently and as part of a multi-disciplinary team, participate in supervision; incorporate constructive feedback, attend meetings, and complete assigned paperwork with accuracy and on-time.
• Knowledge of pertinent legislation, such as: the Child, Youth and Family Services Act, Mental Health Act, Education Act, and the Youth Criminal Justice Act.
• Ability to develop and maintain professional working relationships with caregivers, colleagues, consultants, referral sources, service providers and education personnel.
• Proficiency with computers, specifically software, such as: Microsoft Word, Outlook, Excel, Teams, and PowerPoint, as well as, client information management systems.
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Must provide a clean Broad Sector Check.
• Full COVID-19 vaccination.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0116-01.

Clinical Intake Service Worker

SAULT STE MARIE

Read More About This Job

Position: Clinical Intake Service Worker
Reports to: Clinical Manager
Location: Sault Ste. Marie, In-Person                                                                     Status: Temporary, Full-Time  (Up to 18 months contract)
Hourly Rate: $26.82 – $32.37                                                                                  Reference #: CCS-0116-02
Posting Date: January 16, 2026                                                                               Closing Date: January 23, 2026, at 4:30 p.m.

JOB SUMMARY
Under the supervision of a Clinical Manager, the Clinical Intake Service Worker will:
 Serve as the entry point for youth, families, adults and collaterals wishing to voluntarily obtain mental health services within AFS (Algoma Family Services).
 Become thoroughly familiar with current government, community and agency frameworks, legislation, guidelines, and reports related to the functions of intake and service coordination for MCYS, MOHLTC/LHINS, and other funded children’s services, specifically children’s mental health services.

MINIMUM EDUCATION
• Bachelor of Social Work preferred, with two (2) years relevant experience
• BA degree in Psychology, Social Services or related field preferred with three (3) years relevant experience; or
• College Diploma in relevant discipline (preferably Social Services Worker or Child and Youth Worker), plus minimum of four (4) years relevant experience.

MINIMUM EXPERIENCE
• Relevant experience must include the provision of intensive case management in one or more of the following areas: children’s mental health services, developmental services, rehabilitation services, and other community supports for high need, high-risk children and youth, with demonstrated ability to conceptualise both the administrative and clinical aspects of the work.
• Significant experience and demonstrated ability in the provision of goal-oriented, community-based support services to children and youth with special needs (medical, developmental, social, emotional, behavioural, psychological, environmental) and their families.
• Experience providing single therapy sessions as a listener or a lead clinician.

QUALIFICATIONS:
 High level of maturity and interpersonal skills; demonstrated leadership qualities with competence in making and implementing effective decisions.
 Ability to establish and maintain professional relationships within the intake team, and to work cooperatively and negotiate effectively within Clinical service providers at Algoma Family Services.
 Ability to work cooperatively and collaboratively, and to negotiate effectively with collateral agencies at the systems level.
 Practiced and proficient telephone interviewing and intake assessment skills with parents, youth up to the age of 18 years, caregivers, and collateral/community professionals.
 Proficiency in the use of a variety of developmental, behavioural and mental health screening and assessment tools.
 Demonstrated competence in the administration of the SDQ.
 Ability to write clear, concise reports and documentation, with attention to detail.
 Thorough knowledge of child and family development (psychological, emotional, physical, social), family systems theory, parent-child interaction and counseling services theories.
 Skills in a variety of basic counseling intervention techniques used for working with children, youth and their families.
 Skills in the areas of mediation, conflict resolution and negotiation.
 Demonstrated proficiency with computers and various applications, especially using Microsoft Suite, and EMHWare or other information databases.
 Ability to provide services in both official languages (English/French) is an asset.
 Possession of a valid Ontario Driver’s License (minimum of Class G2 if over the age of 19, and Class G license if 19 and under), use of a personal vehicle and ability to travel within the District of Algoma.
 Availability to work flexible hours including evenings and occasional weekends.
 Clear Criminal Records Check.
 Fully immunized.

Duties and Responsibilities; Please refer to attached job description
This position falls within the bargaining unit represented by the OPSEU.
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0116-02.

Information Technology Administrator

SAULT STE MARIE

Read More About This Job

Position: Information Technology Administrator
Status:
Permanent Full-Time – Out of Scope
Reports to:
Director of Finance and Administration
Workplace:
Sault Ste. Marie                                                                                                                        Worktype: In-Person
Hourly Rate:
$37.14 -$45.47                                                                                                                          Reference #: CBS-1219-01
Posting Date:
December 19, 2025                                                                                                            Closing Date: Open until filled

JOB SUMMARY:
The Information Technology Administrator role oversees the organization’s entire IT function, providing leadership, operational management, and direct supervision of the IT and Helpdesk teams while ensuring the reliability, security, and integrity of all systems, especially the EMHware client information system. It leads cybersecurity initiatives, ensures PHIPA-compliant privacy practices, and maintains strong data integrity in collaboration with analytics and privacy partners. The position also drives technology innovation, including the adoption of AI, supports strategic planning and vendor management, and serves as the primary liaison with external stakeholders. Overall, the Administrator strengthens organizational technology capacity and fosters a culture of continuous improvement and learning.
MINIMUM EDUCATION/REGISTRATION
University degree in Computer Science, Information Technology, or a related field.
MINIMUM EXPERIENCE
Minimum three (3) years of experience in information technology, including at least two (2) years in a supervisory or team lead capacity.
QUALIFICATIONS:
Industry certifications are highly valued: ITIL, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or equivalent.
• Demonstrated experience in network infrastructure, server administration, virtualization, and cloud technologies (Microsoft 365, Azure, VMware).
• Hands-on experience with client information management systems; EMHware experience preferred.
• Strong knowledge of cybersecurity principles, including system hardening, patch management, incident response, and data backup/recovery.
• Familiarity with privacy legislation (PHIPA) and compliance requirements in a healthcare or social services environment.
• Experience administering Microsoft 365 environments including Exchange Online, Entra ID (Azure AD), SharePoint, and Intune.
• Knowledge of artificial intelligence (AI) technologies and their practical application to organizational efficiency and service delivery.
• Demonstrated ability to manage vendor relationships, negotiate contracts, and oversee IT budgets.
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
• Strong leadership, organizational, and problem-solving skills with a solution-focused approach.
• Experience working in a not-for-profit, multi-service agency is an asset.
• Availability for flexible hours, including on-call support for emergencies.
• Clear Criminal Records Check, including Broader Sector Check.
• Valid driver’s license and access to a reliable vehicle.
• Fully immunized, including COVID-19 vaccinations.
Duties and Responsibilities: Please refer to the attached job description


Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-1219-01.

Manager, Business Analytics & Continuous Improvement

SAULT STE MARIE

Read More About This Job

Position: Manager, Business Analytics & Continuous Improvement

Reports to: Chief Executive Officer

Location: Sault Ste. Marie, Ontario                                                                                               Status: Permanent, Full Time -In Person

Hourly Rate: $40.62 – $49.62                                                                                                              Reference #: CBS-1126-03

Posting Date: November 26, 2025                                                                                                     Closing Date: Until filled.

JOB SUMMARY
The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making. The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values.

MINIMUM EDUCATION/REGISTRATION
 Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field.

MINIMUM EXPERIENCE
 Minimum three (3) years’ experience in business analytics, process improvement, or related roles

QUALIFICATIONS:
 Experience in developing and implementing quality improvement plans and program evaluation.
 Experience with Lean, Six Sigma, or other continuous improvement methodologies.
 Familiarity with accreditation standards and external review processes.
 Strong knowledge of statistics and statistical analysis methods.
 Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs.
 Experience with data visualization tools (e.g., Tableau, Power BI, Excel).
 Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 Experience with database management and data governance principles.
 Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders.
 Experience in change management and facilitating organizational change initiatives.
 Experience working in a not-for-profit, multi-service agency is an asset.
 Strong interpersonal, communication, and organizational skills.
 Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients.
 Commitment to inclusive, anti-oppressive, and culturally sensitive practices.
 Satisfactory criminal records check, including vulnerable sector screening.
 Valid driver’s license and access to a reliable vehicle.
 Full vaccination required.

Duties and Responsibilities: Please refer to the attached job description
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-1126-03.

Senior Director Of Services

Sault ste Marie

Read More About This Job

Position: Senior Director of Services
Reports to:
Chief Executive Officer
Location:
Sault Ste. Marie, Ontario, In-Person                                                                       Status: Permanent, Full-Time

Hourly Rate: $97,988.80 – $120,502.20                                                                                  Reference #: ADM-1028-01
Posting Date:
October 28, 2025                                                                                             Closing Date: Open Until Filled

JOB SUMMARY:

Reporting to the CEO, the Senior Director of Services is responsible for overseeing the delivery of services to the children, youth, families and adults that we serve. This responsibility includes: monitoring access and wait times; reporting to Senior Leadership, Board of Directors, and funders; evaluating outcomes and impact of service; identifying opportunities for efficiencies, improving access and reducing wait times; addressing service gaps and working collaboratively with our partners to create an inclusive, integrated, responsive, and effective service system.
As a member of the AFS Senior Leadership Team, the Senior Director of Services plays a crucial role in promoting our culture of care through the modelling of our organizational values and delivering on our mission, vision, and strategic objectives. The role is strategic and hands-on, implementing system and process improvements that support the organization’s growth and change strategy. The Senior Director of Services will act as the Leadership Team’s trusted advisor and subject matter expert regarding Service and Clinical matters. Extraordinarily committed, the Senior Director will also promote inclusive and culturally sensitive services from a client-centred, strength-based, trauma-informed, and solution-focused approach within an anti-oppressive practice context.
The Senior Director of Services will work closely with the CEO and be designated to act on behalf of the CEO in their absence and/or upon request.


MINIMUM EDUCATION/REGISTRATION
Doctorate or Master’s degree in Social Work, Counselling or Psychology.
Registration with the College of Social Work, Psychology or Psychotherapy.

MINIMUM EXPERIENCE

Five-year clinical experience in a leadership role specific to mental health and addictions services, preferably, in children’s mental health.

QUALIFICATIONS:
A winning and driven attitude with and innovation mindset.
• Measured flexibility with a high degree of emotional intelligence.
• A Servant Leadership approach.
• Advanced critical thinking skills, including excellent dispute resolution and crisis management skills.
• Superior written and verbal communication skills.
• Strong, clinical, innovative leadership as demonstrated through projects, programs, and practices.
• Committed to collaborative work as evidence in the lead of projects, committees and programs.
• Business acumen concerning budget management and financial oversight.
• Superior labour relationship and complaint management skills.
• Highly organized.
• Superior written and verbal communication skills to establish and maintain effective and respectful communication with agency staff, the Union, the Board of Directors, colleagues and the community.
• Proficient with technology and software such as MS Office Suite.
• Background in statistical analysis and research methodology.
• A satisfactory criminal records check, including a vulnerable person’s record check.
• Valid driver’s license and access to a reliable vehicle.
• Ability to communicate in both official languages (English/French) is an asset.
• Full COVID-19 vaccination required.
• Must provide a clean Criminal Record Check.
Duties and Responsibilities; Please refer to attached job description
Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # ADM-1028-01.

Volunteer & Make a Difference

Thank you for your interest in volunteering with Algoma Family Services Foundation. Our volunteers are amongst our greatest asset. They are the heart and soul of many programs across the Algoma District. We simply could not do what we do without the support of our amazing volunteers.  Would you like to be part of this amazing group of volunteers and make a difference in the lives of people in our community? Fill out an application today!

Start Your Volunteer Application
  • Skillsets or Area of Interests