{"id":71883,"date":"2022-01-07T21:35:46","date_gmt":"2022-01-07T21:35:46","guid":{"rendered":"https:\/\/algomafamilyservices.ca\/feedback\/"},"modified":"2025-11-27T12:06:32","modified_gmt":"2025-11-27T12:06:32","slug":"commentaires","status":"publish","type":"page","link":"https:\/\/algomafamilyservices.ca\/fr\/commentaires\/","title":{"rendered":"R\u00e9troaction"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0 et_hover_enabled  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0 et_animated  et_pb_text_align_center et_pb_bg_layout_dark\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>R\u00e9troaction <\/h1><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_1  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_2_3 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_blurb et_pb_blurb_0  et_pb_text_align_left  et_pb_blurb_position_top et_block_module et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image et_pb_css_mix_blend_mode\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"415\" src=\"https:\/\/algomafamilyservices.ca\/wp-content\/uploads\/2022\/01\/complaints-logo.jpg\" alt=\"\" srcset=\"https:\/\/algomafamilyservices.ca\/wp-content\/uploads\/2022\/01\/complaints-logo.jpg 830w, https:\/\/algomafamilyservices.ca\/wp-content\/uploads\/2022\/01\/complaints-logo-480x240.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 830px, 100vw\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-2893\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_blurb et_pb_blurb_1  et_pb_text_align_left  et_pb_blurb_position_top et_block_module et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\"><h2><span style=\"font-size: 23px;\">Partagez vos commentaires \u2013 Compliments ou pr\u00e9occupations<\/span><\/h2>\n<p>Algoma Family Services s'efforce d'atteindre et de maintenir le plus haut niveau de qualit\u00e9 possible dans ses programmes, ses services, ses communications et ses relations publiques. \u00c0 cette fin, AFS sollicite les commentaires de ses clients, de ses b\u00e9n\u00e9voles, de ses bailleurs de fonds et des membres de la communaut\u00e9.  <\/p>\n<p>&nbsp;<\/p>\n<h2>Comment faire un compliment ou exprimer une inqui\u00e9tude ?<\/h2>\n<p>Essayez toujours de parler \u00e0 la personne qui a fourni les services, ou \u00e0 son sup\u00e9rieur direct. Il est pr\u00e9f\u00e9rable de faire un compliment ou de signaler un probl\u00e8me au moment et \u00e0 l'endroit o\u00f9 il se produit. <\/p>\n<p>Si vous avez une question qui ne peut pas \u00eatre trait\u00e9e en temps r\u00e9el, vous pouvez nous contacter directement en s\u00e9lectionnant un bouton ci-dessous.<\/p>\n<p>Toutes les pr\u00e9occupations et plaintes seront examin\u00e9es et trait\u00e9es avec soin et dans les meilleurs d\u00e9lais. Les commentaires positifs et les compliments seront communiqu\u00e9s aux employ\u00e9s touch\u00e9s ainsi qu'\u00e0 la direction. <\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_divider et_pb_divider_0 et_pb_space\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_center et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_0 et_pb_bg_layout_dark et_block_module\" href=\"https:\/\/algomafamilyservices.ca\/compliments\/\">Partager un compliment<\/a>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_1_wrapper et_pb_button_alignment_center et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_1 et_pb_bg_layout_dark et_block_module\" href=\"https:\/\/algomafamilyservices.ca\/complaints\/\">Soulever un probl\u00e8me<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-71883","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9troaction - Algoma Family Services<\/title>\n<meta name=\"description\" content=\"AFS s&#039;engage \u00e0 am\u00e9liorer la qualit\u00e9 de ses services pour ses clients et leurs familles. 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